ING reviews

4.1

82% would recommend to a friend

(3,817 total reviews)
avatar

Steven van Rijswijk

86% approve of CEO

72% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,817 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Good name on a CV, I have had oportunities afterwards because people (in lesser industries) are somewhat impressed. Big company woldwide, opportunity to travel / live abroad (as I have). Great benefits once you get to the senior level. I have also seen senior people who travelled a lot throughout their career and had the chance to do something different every couple of years, ie go from corporate banking to real estate to cash management, and they seem to appreciate that - it's not something you can necessarily do everywhere.

Cons

Bureaucracy. Company is too big, no sense of urgency.

4.0
Aug 28, 2008
Recommend
CEO approval
Business Outlook

Pros

I worked as a part-time Customer Service Associate in the Cardiff call centre when I was a student. There was an awesome working environment--nearly everyone was cheerful and friendly all the time, the team leaders worked really hard to make sure everyone felt valued and had incentives to work hard, benefits were very good and the pay was about 50% more than similar jobs. The training was ongoing and very comprehensive, and it was easy to contact management staff in case of queries or problems. I really don't think you could beat it for a part-time job at uni.

Cons

The minimum part-time hours were 15/week, which is quite a lot to do alongside a degree. I'd suggest quitting early in your final year at uni to preserve your sanity and not get too stressed. Hours were slightly less flexible than you'd expect from a similar job, but not unreasonably so. When I left at the end of 2006, a lot of extra products were being offered but the staff hadn't been increased significantly, so it got very busy and hectic; I don't know if this has now been rectified.

2.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The IT department has a massive budget. Large investment is given to the infrastructure and gives the opportunity to play with the latest technology. The IT Department is held in good esteam.

Cons

Staff are allowed to grow and take on challenges, but often hung out to dry and not given the support they need to help with the new challenges. There is a lack of recognition when things go wrong, often focusing on the negative. There is confusion around the benefits package having some benefits removed from some teams and given to others. Some of the benefits advertised are only available to select departments, such as the nine day fortnight.

Viewing 3808 - 3810 of 3,817 Reviews

Glassdoor has 6,697 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.