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      ING

      Engaged Employer

      ING reviews

      4.1

      81% would recommend to a friend

      (3,828 total reviews)
      avatar

      Steven van Rijswijk

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      ING has an employee rating of 4.1 out of 5 stars, based on 3,828 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      4K reviews
      1.0
      Aug 5, 2024

      Terrible

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good vibe with staff, good events including annual Christmas party.

      Cons

      Not afraid to fire you for no valid reason after years of contribution. Management are poor and would prefer standing and chatting in the smokers area than helping their staff. When they are not doing this they are “working from home” but uncontactable. The amount of KPI’s you are expected to meet make you feel like a robot. Not to mention the abuse you cop on the phone on a day to day basis. The business is also offshoring which removes over 50% of career development opportunities within the company. Overall terrible place to work.

      Viewing 574 - 576 of 3,828 Reviews
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      ReviewsING reviews

      Glassdoor has 6,723 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.