Indeed reviews

3.8

69% would recommend to a friend

(4,530 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Mar 20, 2023

Avoid.

Recommend
CEO approval
Business Outlook

Pros

Free food, good team mates.

Cons

There are two Indeeds. There's the 'lets-hug-the-world-and-give-them-a-job' message from the PR agency and CEOs office. Then there's the other Indeed where you have to hit at least 100% of your entire first quarter KPIs in 3.5 weeks (you read that right) or you're fired! Lay-offs through the back door.

2.0
Jul 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Indeed's a pretty cool company for a product manager. They say all the right things, give good benefits, and the top-level leaders are mostly great. I worked there for nearly four years - first as an APM, then as a product manager. I liked the coffee bar, free lunches, and nearly everyone I worked with on the engineering side was terrific. I was given opportunities for mobility, and worked on four different major products while I was there.

Cons

Indeed is a poster child for what "growing fast" looks like... and what not to do. During my time there, they 10x'd both headcount (from 1100 to 11k) and revenue (400M to 4B). And with that growth came a lot of pain - unreasonable expectations, fast promotions for people that weren't ready, and empire building like crazy. I had the misfortune to end up working for not one, but three terribly incompetent middle-managers. All seemed to have "good intentions" and promised to "value coaching", but had zero interest in trying to understand what I was working on, give me guidance, or actually invest in my career. After four years, I was managing a team of four and running six engineering teams but still had an entry-level IC title and mediocre salary, and was just told I needed to "do more" by my idiot of a boss who got promoted to director in less than three years and who described the sum of his responsibilities as "providing updates to management" to one of my frustrated directs. Everywhere I looked around the company, I saw the living embodiment of the "peter principle" - managers who rose to the level of their incompetence. The product org doubled down on micro A/B tests; I was recently told by a good friend who still works there that the most innovative thing to come out of Indeed in the past 5 years was to switch from "pay per click" to "pay per apply". I learned too late, as a platform PM focused on building internal tools, that the only sure route to promotion was to run a few dozen A/B tests that moved conversion rates from 3.79% to 3.84%. At the end of my time at Indeed, I was working 80 hours a week and all my manager could suggest in areas of improvement when I asked what it would take to get promoted to Senior Product Manager was "do more". A few months later I was a Senior Product Manager at Amazon, and now I'm a Director of Product. In recent years, leadership has brought in a bunch of jargon-spouting MBA consultant types for high-paying senior director and VP roles, basically ruining any chance for real impact among hard-working PMs who want to move up. It seems much of this stems from putting a former sales leader in charge of their enterprise product development, and due to the leader of the SMB unit's personal biases (he has an ivy-league MBA, so therefore...). If you're looking for a steady paycheck and some free food, and don't mind dealing with a ton of misguided requests raining down on you demanding results, look no further. Otherwise... there are better options out there.

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Indeed Response
3y
Thanks for providing us with feedback. We're glad to hear that you enjoyed the perks and benefits package #insideindeed! That said, we'd like to address some of your concerns. There are standards and processes in place at Indeed to ensure that managers lead their teams responsibly. To verify this, we regularly conduct employee surveys and encourage all employees to participate in these anonymous surveys. We always want to recognize our employees for the great work they do, and we want to ensure our employees progress in their career with us. With that, we encourage employees to have weekly 1:1’s with their managers to not just ensure that goals are met, but also to have discussions on career development. We have standards and processes in place for promotions, such as our quarterly reviews and calibrations. As we continue to grow as a company, we also try to strike a balance between offering career development by promoting internally, and also hiring externally to increase the experience level of our people. Your feedback is greatly appreciated and if you have any additional suggestions for us you can also contact us directly at inside@indeed.com.
2.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO and 'YOU' days

Cons

Sales people have no opportunity to grow personally or professionally. You are treated like a child and constantly micromanaged and babysat from the top down. The company grew too big too fast and sales people are not valued - you are just a number. They are constantly asking for updates (4,5,6 times PER DAY) on where you stand with your accounts and don't trust you to own the sales process. If you are with the company for many years (as many reps are because they get comfortable) you stop learning completely and the job becomes robotic. They don't care about how much revenue you're bringing in just about how many calls you can make and 'impact' conversations you can have with the same clients. The constant micromanaging is so exhausting and makes you feel incompetent as an adult and salesperson. Management claims to take feedback from reps but they don't have any idea what is actually going on in the day to day. All they care about it hitting their astronomical goals year over year instead of understanding what our clients really want. Reps are forced to shove products in our client's faces that make NO SENSE for their business or needs which ruins relationships really quickly. There are constantly re-orgs where you lose the clients you worked YEARS to grow, retain and build relationships with and they are handed off to other reps to enjoy the fruits of your labor. You are chained to your desk (remote or not) from 8-5 or 9-6 with ZERO flexibility. Until I left Indeed I forgot what it was like to feel like an adult without being babysat constantly. This is not the place for a sales professional looking to grow in their career and learn, develop new skills. They want to retain you with the perks of unlimited PTO, inclusion groups and happy hours but they don't truly value you as a rep even if you are a top performer. I was a top performer for 7 years and I barely had a formal exit interview - they don't care! They want to push out the talent so they can bring in recent grads for 1/4 of the pay. If you try to bring up any of these challenges to your direct manager or leadership they shut it down immediately and tell you you're being negative. I have seen MANY people let go or forced to leave over the years because they voiced their concerns. You are also only promoted to team lead or director if you interview 5+ times (even after being there 5,6,7 years) to prove you are 'resilient' even th

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Indeed Response
4y
Thank you for taking the time to provide us with feedback about your experience working #insideindeed. We’re truly disappointed to read that your experience wasn’t always positive. We’d like to take this opportunity to address some of your concerns. Our managers are held accountable in our business to their leadership roles and we continuously monitor that through engagement surveys and manager performance reviews. These conversations also help us identify team members who deserve recognition for the work they’re doing, and those who might need a bit more support to get to where they want to be. We always want to recognize our employees for the great work they do, and we want to ensure our employees progress in their careers with us. With that, we encourage employees to have weekly 1:1’s with their managers to not just ensure that goals are met, but also to have discussions on career development. We have standards and processes for promotions, such as our quarterly reviews and calibrations. On compensation, we rely on many sources of information to determine the range of wages of our employees with ongoing updates. For context, ~85% of our ranges have been updated in the last 12 months and all ranges in the last 24 months to reflect market movement. Your feedback is greatly appreciated, and if you’re willing to provide more information about your experience, you can contact us directly at inside@indeed.com
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