Indeed reviews

3.8

69% would recommend to a friend

(4,549 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

46% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

I like working for a company that's a challenger in the Australian market. Indeed has an abundance of opportunities if you work hard for it. Whether that's in the Sydney office or one of our 60 offices globally. 1) Unlimited paid holiday is something my friends are certainly very jealous of! 2) I love my team and it makes a big difference. Everyone's inclusive and works together to support each other. 3) Free breakfast, a lot of snacks, coffee, catered lunch on a Wednesday and Friday drinks! 4) Training never stops we have weekly training sessions, external sales kickoffs, and mentoring programmes. 5) We have multiple programmes that Indeed encourages you to get involved with. Job Squad, Employee Ambassadors programmes, LGBTI , Women at Indeed and many more!

Cons

Salaries could be higher! But the bonuses have healthy accelerators after 100%

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Indeed Response
7y
Hi there, thank you for sharing your review. We're glad to read you're making friends jealous of our Open PTO policy... it's definitely something we're proud and happy to offer our employees! To make sure you're taking advantage of all the benefits and perks we provide, check out: https://www.indeed.jobs/career/Home#benefits ;)
2.0
Mar 15, 2019

So much potential... but....meh

Recommend
CEO approval
Business Outlook

Pros

Indeed is a lot of things. Coming out of college, it was a perfect place to start. Everything about Indeed attracts recent grads - “unlimited “ PTO, happy hours, lax dress codes and plenty of socializing. It has incredible training and they do invest a lot in their new employees. They have snacks at all times, Friday has beer at wrap up, etc. I wouldn’t change this being my first job for the world.

Cons

That being said, the real problem comes after 1 - 1.5 years of employment. The shininess of Indeed and all it’s perks goes away, and you see that it is a bandaid solution to keep their employees happy. Indeed has become a churn and burn type of place. Senior management has NO idea how bad the morale on the ground is. Most of the sales job (especially with a closed book in growth) is complete luck. I know amazing reps who had no chance of hitting due to their books and people who are new hires pacing to 150%. These discrepancies are very well known, but nothing is ever done about it. If your book is trash, youre just screwed. Management is THE DEFINITION of micromanagement. Managers don’t care about how much you close, they care about the KPI’s they need to report up to their bosses. If you ask for help or say a problem, there is no solution other than to make more dials. That “unlimited” PTO is a wash for sales. You will be guilted any time you need to take time off, whether it is for sickness, vacation, or safety. Last snow storm, everyone got sent home BUT sales. Sales was pressured to stay by their directors, and it took all of us HOURS to get home and many got in car accidents. My biggest issue in general is career pathing. There is NO clear career pathing and an absurd lack of opportunity to move up. You become a Senior Account Manager based on quota attainment, but then there is nothing - and forget about any forward movement if you aren’t a straight white male in the direct employer segment. In Stamford, there is not ONE female director or team lead in the DE-ACQ segment. In DE-growth, there is not ONE team lead that is not a straight white male. Out of 14 teams, there are TWO female directors who came from Account Management. This is 100% an old boys club so good luck moving up if you aren’t an aggressive man with a wolf of wall street attitude in which you want to work your team to the bone. Look, it’s not all bad. I met amazing people. My personal bosses were incredible people who respected me and coached me to become the sales person I am today. I made lifelong friends. The training was amazing! But in the long run, it is not worth the consistent stress and obvious favoritism. In the end, all you are as a sales person is a replaceable cog in a corporate machine. To all the Sales people working there - don't drink the koolaid. You WILL make more money outside of Indeed. It is NOT the best opportunity you have. And honestly, after the reorg, the money wasn't that good anyway unless you blew it out in ACQ.

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Indeed Response
7y
Thanks for taking the time to leave us a review about working at Indeed in Stamford. Your feedback is invaluable and we are listening. It’s great to hear that you enjoyed the sales training that is offered. It sounds like this is something that will benefit you as you grow in your sales career. We are also glad to hear that you made close friends while working at Indeed. Working with great people is what makes work more enjoyable and fun. Managers are held accountable to their leadership roles and we’re monitoring this through our employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Capturing this information allows our HR Business Partners to take action immediately by delivering direct feedback and actionable recommendations to managers. Once again thanks for your feedback, we are listening and constantly trying to growing and improving as a business, especially when it comes to our culture.
2.0
Mar 13, 2019

Glory days are over.

Recommend
CEO approval
Business Outlook

Pros

Lunch, Medibank, happy hours. I'd recommend working here, as long as you're not in the sales team.

Cons

I absolutely loved indeed it was the best job for years, unfortunately Indeed made a poor decision jumping to a sales model built for established markets within a very new market. My salary and earning potential was cut in half after the change and there was nothing left for me. International HR suggested we should have spoken to HR before leaving to voice concerns, I had three separate meetings with HR regarding a particular issue however absolutely nothing was done. The HR team is incompetent. Upper management is delusional, and managers and sales reps are left to suffer their poor choices.

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Indeed Response
7y
Hi there, thank you for taking the time to share your review. As we’ve always mentioned, our HR teams are all here for our employees, through thick and thin. Australia, being one of our newer markets where we are the challenger, has come with a unique set of obstacles, which we are optimistic we will work through together as a team. But we recognise we are not there yet, and still have many learnings and growth opportunities ahead of us. That’s why feedback from employees like yourself is important to make sure we’re doing everything we can to better support our staff, and we’re very disappointed you felt as though your concerns were not taken onboard by our local teams. We’d like to hear more from you so we can better access the situation. If you are comfortable, please email inside@indeed.com to have a confidential conversation with our global Employer Brand team.
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