Indeed reviews

3.8

69% would recommend to a friend

(4,539 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jun 8, 2017

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- pay good, - you wont have to do much groceries because they have a lot of meals provided - a lot of fun activities, such as interstate trips, great activity days out, sometimes over a couple of days, - you get a lot of cool apparel, this year there are some really nice Indeed bags out, - Free health insurance - good annual leave arrangements

Cons

- needs professional Management, No one in the company takes management serious and thinks they just regurgitate information from training handbooks that are not catered to the Australian Market, - Most of the sales staff had more management experience than the current managers. - intimidation tactics are used as a management style. - No one is happy, and can't leave because we are all on visa. - they have a terrible retention rate, No one good will stay - calls are excessive, need to make 60 calls a day and how can you do that when you only have enough leads (that you have sourced yourself) to last 3 days of calls. - no support in regards to under performing, that's just a green light to performance manage someone out. - we have had discussions about the number of calls and have been shut down, becoming more and more difficult for us to achieve KPI's - Stressful to go home and have to come back in the morning to achieve, - could be an amazing place to work just putting the wrong management in and no one is wanting to stay. - floor conversation consists of how can that manager be in that position - people are promoted if your friends with Management. - people are even promoted when the benchmark requirements aren't met. (hasn't gone unnoticed in the direct team)

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Indeed Response
9y
We value your work life balance and we’re disappointed you’ve experienced otherwise in our Sydney office. We will share your honest feedback with the right people because we want to ensure a more positive sales environment. Thank you for sharing.
1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Perks - snacks, booze, happy hours, video games, ping pong Benefits - unlimited PTO, some teams can work from home

Cons

The product and company as a whole is scaling very quickly and not equipped to handle so much change at once. Internal communication is horrible, you can expect 3-4 emails daily about product changes that were probably rolled out weeks ago without any communication to the teams that actually work with clients directly. Different departments have conflicting goals so it's hard to work cross-functionally. Training varies greatly across departments as well. There’s a lot of emphasis on “career development” in Client Services but unless you want to do a basic customer support role forever, you really aren’t going to learn much or develop any new skills because the product itself is so simple. The career pathing “programs” they have to offer are mostly just basic trainings that don’t have anything to do with being more strategic at your job, or personality quizzes that are a complete waste of time. They also tend to promote people into newly created positions that are essentially the same role just a different title and not much more pay -- speaking of pay, Indeed does not negotiate salaries and has a confusing bonus structure. In Client Services, bonuses are essentially determined by your manager and they can be as biased as they want. Indeed tries to present itself as an innovative company where everyone’s voice is important but this is definitely not the case in every office. Feedback is not encouraged and if anything you’re likely to be called out for voicing any kind of critical opinions, even though there are clearly many things that aren’t working. There’s also blatant favoritism among managers who regularly gossip openly about other employees. In general the culture is very petty and unprofessional and this doesn't seem like it will ever change - -they would rather let dissatisfied employees leave than try to change any of the internal issues. The sales department especially tends to hire employees straight out of college and the HR dept is barely developed so the work environment is very childish and inappropriate. This can be fun for a while but it definitely gets old. Ultimately I would not recommend anyone waste their time here.

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Indeed Response
9y
We’re listening to your feedback and sorry to hear about your disappointing experience at Indeed. This is certainly not the culture, management style, nor employee development we’ve been working towards. We will share your advice with the right people in San Mateo and invite you to email any additional details to inside@indeed.com. Thank you for taking the time to present your feedback to us.
1.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Free breakfast, lunch, sandwiches, coffee bar, snacks. Great Office Space. Great work/life balance.

Cons

If you are not on the right team, Indeed does not care about you. Internal movement is a joke.

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Indeed Response
9y
Since we aim to make both employee development and internal mobility a positive experience at Indeed, we’re sorry to hear about this. Would you mind providing more detail at inside@indeed.com so we can share your feedback with the right teams? We appreciate it.
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