Indeed reviews

3.8

70% would recommend to a friend

(4,519 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary. Great office location (It's inside Google campus)

Cons

They acquired Mobolt Inc (Hyderabad), shutting down it's complete operation and indirectly asking all the old employees to look for other jobs somewhere else. A big question is why did you acquire an Indian startup when you didn't believe on their product and technology. Was it a mistake to acquire MoBolt or you are failed to scale it? Here is review of Indeed as a Company in Hyderabad office. You will always be working on your comfort zone. If you're a married guy and you want to work in a government type of firm go ahead but you want to learn and grow in your career then its a big NO. They will ask you to take initiative work on ideas but when it comes to implementation your manager will drag you down, they will never support you. Company has no risk appetite they want you to keep working on same thing over and over again. They will face same situation like yahoo who always thought they are genius and perfect on what they do, nobody can lead them & see today. Company should always work on new modules/technology stack and keep improving over the period of time. Its good for both the company as well as for the employees. Indeed is horrible in that, your job will get frustrating once you get to know what they do!

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Indeed Response
9y
We value your feedback and want to assure you we’re listening, no matter where you are in the world. So we can gain further clarification around your experience and inform the right people, we invite you to send us a message at inside@indeed.com.
2.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

- Indeed offers excellent training as you're getting started. - You will be working around colleagues who you can freely collaborate with. - Great healthy snack options and delicious catered lunches.

Cons

To put things simply, Indeed is a place where the ends justify the means. Rules are consistently thrown to the wayside by AE's and Directors turn a blind eye. While on a sales call, you're conditioned to think about what's best for you as a salesperson. Not the client. Not the jobseeker. If someone turns you down, you'll be asked to call them back again and ask why- you're to question their honest responses and disrespect their requests to cease contact. And when you move on from that opportunity, another AE will give that client a call right away, with the same script in hand. As you could imagine, this leads to a place where our clients do not trust us- some have a new 'dedicated rep' each week. With no pricing information available anywhere else but on the phone with an AE, clients are naturally defensive and closed off. You will get hung up on, screamed at, and threatened. Most AE's close deals to fill their quota with little regard to how the campaign will perform. Churned business is an issue. Besides being expected to conduct a high volume of calls, you'll be tasked with a variety of chores that do little to help your bottom line- things like running reports to give your director information that he/ she can easily compile on their own. Everything listed in the CRM is either a bad opportunity, or someone who will hang up as soon as you tell them where you're calling from. We're told that there's a quality team that works to ensure all information in the CRM is accurate and organized- though oftentimes you will pick up an account that is a duplicate, or somehow otherwise taken. It makes getting through your day very difficult when the platform is unreliable. The culture is dissatisfactory, at best. To start, the dress is meant to be business attire/ casual business- a rule that somehow doesn't apply to ladies in the Summertime. In addition, you cannot comfortably attend a company event without the pretense that there will be excessive drinking/ bad behavior. There's a collective frat-boy attitude towards every function in which you'll see your team mates drunk- Directors as well. Off the phone, clients are mocked, made fun of, and talked about- with plenty of expletives. There's no restraint here in what's supposed to be a professional setting. This can make it very difficult to network, and have pride in your work. In addition to that, I haven't come across many people who enjoy themselves in this role. It's understood that the lifespan for someone in this role is 1-2.5 years (before burnout or failing to meet a quickly inflating quota.) In fact, most are biding their time until something better comes along.

1.0
Jun 19, 2020

Indeed is like an abusive partner

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing; all this place has to recommend it is branding.

Cons

Indeed's is a culture hostile to inclusion. It's also hostile to the concept of elevating people, and specifically women of color, and most specifically, Black women. As a NBWOC, not only was I constantly denied a promotion despite increasing responsibility, I saw the same done to other NBPOC but specifically to Black women, and to the worst degree. Any woman whose personality didn't fit a model of white femininity was bullied, shunned, or essentially demoted. This place destroyed my soul and made me think that every single manager I will ever have will be toxic and abusive. I had dealings with two abusive managers at Indeed, and a slew of ones who didn't care to grow my skills. Ironically, the two 'leaders' who foisted the most work onto my plate without a promotion saw me become one fo the most essential member of both teams, at which time they decided it was time to take most of my responsibilities away. This was presumably because I made them feel threatened in some way, judging by how their white friends were promoted over me. Of course, both of these managers were white. In the early days of Seen by Indeed, it was called Indeed Prime, and run by people who retaliated against POC who dared to give the leaders of the product a presentation about why targeting diverse candidates and people of color specifically was a solid business strategy that was already being pursued by our main competitor, Hired. It was a no-brainer, but since we gave the presentation to fragile white people, the result was retaliation in the form of verbal or managerial sidelining. Our personalities were proclaimed to be aggressive. The white man I worked for on Indeed Prime actually told me that my co-workers had given him feedback that I was aggressive and needed to tone down my personality - straight out of the racist workplace playbook. This same manager also mocked the accents of offshore contractors in front of me, about which HR did nothing. That manager later moved to a job in the Recruiting department, and is probably still there, because Indeed protects abusive, racist people, and really loves protecting bad managers with multiple HR complaints against them. That was just the beginning. In both of my roles there, I was given work far beyond the scope of my job description. Forget a raise, I had to FIGHT for a title change to one that described all the work I actually did. Neither time did I actually get a title change, either. I moved to a different department for the next two of my three years at this company, and came across the second abusive manager, a white woman, who proceeded to hire another white woman who was her friend, who then bullied a third white woman on my team. Bullying is intersectional. By the end of my tenure at Indeed, I had gone to HR about three separate white people who had bullied me in various documented ways, and HR did nothing. They claimed to do an investigation, but no one was fired, or even reprimanded, or prevented from getting a different role at Indeed. I'm always going to carry resentment from my time there because of the abusive behavior that's tolerated. The last straw was the Director of Diversity and Inclusion leaving. Y'all know why that was.

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Indeed Response
5y
Thanks for leaving a review of your work experience at Indeed, and we’re saddened to read the items you addressed. We take all allegations of discrimination and bullying at Indeed seriously and won’t tolerate toxic behavior. We hope that our current employees will reach out to their team members if they witness such behavior, so we can address it immediately. First and foremost, diversity, inclusion and belonging is an extremely important issue for Indeed’s leadership team and has been for some time. Indeed views this from a number of perspectives: As a fast-growing technology company which needs to hire a diverse workforce; as a leader in thought leadership on the HR and labor markets; and as a product innovator. No company is perfect, but we will take both positive and negative learnings to make the employee experience at Indeed a truly exceptional one. As a business, we review salaries yearly as part of the merit process and have a dedicated benefits team that regularly review levels based on data and feedback. In addition to the annual review, we launched a global salary project across the business four years ago to ensure pay is equitable across all roles. If you have any additional feedback that you would like to provide, please send us a confidential email to inside@indeed.com and we will research the allegations. -Paul Wolfe, SVP HR
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