Indeed reviews

3.8

70% would recommend to a friend

(4,520 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation, liberal work from home, plush offices. Indeed presents itself to employees as extremely employee-friendly and devoted to good deeds. There's lots of woke rhetoric about diversity and inclusion, too. The free food at the Austin (Champions building) office is absolutely spectacular, like living in a Las Vegas buffet restaurant. The building is full of lounges, sofas, rec rooms, etc. They even have vending machines that dispense computer accessories for free. The location is terrible, scenic but far from town with no parking for miles and absolutely unreachable by foot, bike, or public transportation.

Cons

bullying, hostile managers spoil the entire experience. When I had a problem with a new manager, I found that no one in the entire management chain wanted to let me talk about it. More than one became visibly angry when I tried to tell them anything, or even ask questions. This included Human Resources, whose manager seemed to only want to fight with me and shout me down. Most people will probably never see their worst behavior but at Indeed, HR is not only not your friend--they're your enemy. Indeed has policies on paper that protect employees against arbitrary treatment, but it's ignored in practice. Big talk about advancement when I was recruited was a mirage. Indeed is currently hiring rapidly but seems to prefer to hire new people over the heads of existing employees. Salaries are slightly below market. In-house software: Indeed's operations are dependent on many weird, idiosyncratic home-made software services that are poorly conceived and barely documented. You'll have to learn to deal with these under a management that's far from understanding.

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Indeed Response
7y
Hi there. Thanks for taking the time to leave us a review about your time working in our Austin office. Our HR team are meant to be there to help build bridges between departments and people. As such, we are disappointed to read you felt that you never received that level of support from our team. Furthermore bullying and intimidation are all very serious allegations which we will look into internally. We do not tolerate or encourage such behavior at Indeed, and strongly believe our leaders should never put employees in uncomfortable and disrespected situations. We would like to hear more from you on this so please do reach out to us on inside@indeed.com
2.0
Mar 6, 2019

No sadder thing in life than wasted talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free food, no work off hours.

Cons

It’s a shame to see the decline in morale and employee quality over the last couple of years. The sales pit used to be full of energy and talent, now it’s full of misery and mediocrity. Quotas are a joke, products are poorly rolled out and the lack of communication between departments is glaring. There are far too many undeserving people in management and executive positions who have stifled growth and innovation due to their lack of vision and unwarranted egos. “Success” has become based on sheer luck, not talent and effort. Juice is not worth the squeeze for anyone who has aspirations of being fulfilled at work outside of a continually dwindling pay check.

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Indeed Response
7y
Hi there, thanks for sharing your review with us. We strive to make sure every manager is equipped with the necessary skills to be able to perform well, and more importantly, be a source of knowledge and support for their team members. Managers are held accountable to their leadership roles and we monitor this through our regular employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Capturing this information allows our HR Business Partners to take action immediately by delivering direct feedback and actionable recommendations to managers. We’re sorry to see that you believe your feedback wasn’t taken onboard by our leadership team and would like to find out more details on this. Please email us at inside@indeed.com if you are comfortable to have a confidential chat with us.
2.0
Feb 18, 2019

The Glory Days are Over

Recommend
CEO approval
Business Outlook

Pros

-Unlimited Snacks -Great People -Great free lunches on Mondays

Cons

I have never been at a company that has experienced such a sudden shift in employee morale. They obviously thought we were making too much money and significantly increased our quotas to the point where less than 5% of reps are going to hit target. I know so many people that are looking elsewhere. I would not recommend working here. The most frustrating part is all we're told from leadership is to stay positive. How can they expect us to stay positive and care when a large percentage of people aren't even going to get a bonus which is the majority of our compensation? This job was always boring, but we put up with it because of the pay. Now the pay is gone, this is a terrible place to work.

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Indeed Response
7y
Thanks for taking the time to leave us a review about working at Indeed in Toronto. Your feedback is invaluable and we are listening. It’s great to hear that you some of the perks Indeed offers. Our leadership is constantly reviewing sales targets and we appreciate you providing us feedback, we also recommend reaching out to your direct manager or provide feedback through our employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Once again thanks for your feedback!
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