Indeed reviews

3.8

70% would recommend to a friend

(4,527 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great comraderie, happy hours, free lunches, product works well enough (but you have to set the proper expectations). Opportunities to learn quite a bit about SEO and performance metrics.

Cons

Business rules and rules of engagement for prospects have overly contributed to the hostile environment that reps have to navigate. Prospects (GOOD prospects) are far and few between so holding on to the few good leads you have is key. But even then, the chances of you closing a lead that has been called by at minimum 10 other reps before you is slim to none. This is because at Indeed, you must make at least 60 calls a day. If you don't have enough viable leads, you're calling the same leads more than once per day...over time, or maybe even immediately, you're going to find that people aren't picking up the phone simply because it's Indeed calling AGAIN. The business rules only add fuel to the fire when it comes to the actual working environment. Recognition for work well done is a great thing in any organization, but it could be argued that Indeed puts too much emphasis on this. This leads to an ego-centric mindset amongst both reps and managers...there is a semblance of "team" structure but it's actually every man/woman for themselves. The vision of the company is lost every time someone rings the bell and gets to play their song. If you're not doing well it's only a reminder that you're either leaving soon or that you need a miracle...You only end up thinking about your specific position. I'm not saying that it's impossible to maintain the overall vision, I'm just saying that this becomes harder and harder to do and you may find that you're asking yourself if it's even worth it. Petty-ego boosting and self-aggrandizement is a daily occurence, especially on the part of managers. This leads to excessive micromanagement that can build up to borderline harrassment and deception on the part of managers when a rep isn't doing so well. And it's all justified...because at the end of the day if sales aren't being made it is 100% the rep's fault. So my advice to you, if you're in the interview process is to ask your recruiter very specific questions about the company culture and how long on average a rep will last in their role. If you're female you may just not even want to bother, but of course, that depends on the person.

1.0
Sep 10, 2013

Not what it seems...

Recommend
CEO approval
Business Outlook

Pros

Good Product, Free Food that is actually Good.

Cons

Poor management, little support, poor pay, high turnover. Indeed likes to tout themselves as equals to the other desirable companies out there, when they come nowhere near the same caliber as the big dogs in the industry (like Google or Facebook). There are some very smart people at Indeed, but they have an elitist attitude that is not necessary or warranted. They don't listen to employees when ideas are presented or suggestions are made to improve things. I have felt many in management are flat out rude and unprofessional in the way they communicate with others (or the fact that they don't follow up or communicate). The recruiters I worked with talked a big game, but it was very deceptive. People are brought in with a lot of potential and talent, only to be thrown to the wind and ignored. I have been routinely disappointed in seeing talented people walk out the door, almost at a constant rate. The turnover is horrid. And while the benefits are good, the pay is not competitive at all.

2.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Indeed had they typical perks of a tech company: Open PTO, 6 month parental leave, Hybrid work schedule, Great health insurance offerings, 401k contributions, RSUs, work/life balance. Offices offered snacks, barista, a catered lunch, and monthly happy hours. Salary was fair- could have been better, but could have been worse. Indeed offered some salary adjustments to some staff if they weren't making a certain threshold to meet the cost of living criteria in certain areas. Quarterly bonuses were a plus. In terms of Diversity, Equity, Inclusion & Belonging (DEIBG+), Indeed had many active groups and they felt fairly progressive in recognizing the needs of the groups. For those who were US based, the company offered relocation for those who needed gender affirming care if they lived in a state that was blocking it.

Cons

Indeed recently laid off ~1000 employees in a global restructuring in an effort to "simplify" the company. Not sure whose life is simpler because it certainly isn't for those who were laid off and/or those who weren't are left picking up the pieces. Metrics and the way metrics were kept changing every few quarters which was hard to keep up with. Once you got into a groove or developed a strategy, Indeed made a change and you had to come up with another plan. Client Success partnered with Account Executives on their books and helped to grow accounts and reduce churn, however, their quarterly bonuses were significantly lower than their AE counterparts. The product was changing and leadership did not listen to the feedback of client facing staff. Many clients were not happy with the changes that were being made. This led to a lot of refunds and the products being rolled back or discontinued after a few months (leading to more client confusion). Indeed had a lot of cutbacks in the past 2 years. Last year, offices served breakfast and lunch, but cut breakfast to save money. Additionally WFH stipends were discontinued for all employees. During the pandemic, company wide monthly mental health days were initiated for staff and those were discontinued at the end of 2023 (supposedly staff were taking enough PTO to justify this).

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