Indeed reviews

3.8

70% would recommend to a friend

(4,528 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing colleagues, amenities trump most workspaces and pay is better than most in valley (was)

Cons

The sales floor used to be a buzz of activity with celebrations and sales left and right with meaningful solutions for our clients. However, those are of the past where now is a desolate floor where you could hear a pin drop. The senior leadership in Scottsdale and upper-management in New York have made the job a predatory landscape in a matter of 2 months. Leaving to mass firings and senior reps, and top performers leaving in a heartbeat. The push to be a Fortune 500 has left most of the company's values to the wayside. A new product emerged within the company and it was forced upon us, the account executives, to be the BDRs for the product with an inadequate compensation structure. It's being shoved down SMBs throats with costs that are inappropriate for businesses of that size and the reps being put on plans if the numbers are not obtained. Quotas are starting to become unattainable with zero insight on how they are created although it's been asked to expose this from the reps. There are TWO CRMs being used with duplication of the same records to be inputted taking up time. The hyper-growth of hiring QoQ is starting to reflect in reps books where worked through accounts appear more and more leading to dead-ends, but same quotas expected. In the end, the sales leg has flipped a 180 in the wrong direction in a matter of a year with a grim outlook and the lost focus on consultative selling to an aggressive sale with inappropriate solutions for our clients. Indeed will lose its upper hand if nothing is done immediately.

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Indeed Response
6y
Thanks for leaving a review of your work experience in our Scottsdale office. We’ve read a number of reviews from Account Executives based in Scottsdale and have escalated them to the Sales Leadership team as low morale is not conducive to a growing sales team. We encourage you to hold us accountable by leaving a follow-up review if things are changing for the better or if you are still seeing the same issues as before. Only with feedback such as yours can we continue to improve. If you have any additional feedback that you would like to share in complete confidence, please send us an email as inside@indeed.com and we will pass it along to the HRBPs and Sales Leadership.
2.0
Nov 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - A lot of cool people - Unlimited PTO - Relaxed environments - Happy hours - Great mission, inclusiveness - Amazing work life balance

Cons

I was very excited about this job because it promised exposure to a wide range of tech stacks and to explore different interests and areas. While I agree if you have very little experience, and this is your first job in industry or you want to try a whole array of different things: 1. The pay is significantly lower than its competitors. You are doing the work of a front end, backend, and potentially data science work, yet being paid less than the min of either one of the three. There is no stock equity in the company and the LTIPS are not competitive compensation too. 2. Many people are leaving in great numbers because Indeed has grown too fast, there has been more cost cutting in benefits (like the quality of lunch), and simply, because there are better opportunities if you search elsewhere. Ask yourself this: why be called a 'technical business analyst', when you are literally doing the work of a software engineer or data scientist and can command significantly higher salaries and respect in the industry? Here is the unfortunate answer: Indeed calls you a 'technical business analyst' so they don't have to pay you a 'software engineer' or 'data scientist' salary, and often does not consider you to be the same level as one. 3. Stemming from the previous point - because the hiring bar is lower for this role than SWE/Data Science, the quality of engineering is often times lower than that of a SWE/Data Scientist. Therefore, important impactful projects that have significant effect on the website, that people really care about, are not given to Technical Business Analysts, and rather, the projects you would take on are 99% of the time building internal tools, internal dashboards, etc. if you are lucky. If you are not lucky, at times you could be put on poorly defined projects that are uninteresting and laborious. 4. There is not much career opportunities, you progress from Associate TBA, TBA, Product Developer, Product Developer Manager. If you want to do internal transfers to SWE, it is like interviewing all over again for a fresh SWE position and the transfer is not straightforward - again they consider your technical skills to often not be on par with SWEs/Data Scientists, and you will get crappier lower impact projects as a result 5. Raises are not very easy to get. In addition, the recruiters tell you due to your lowish base salary, to make up for it you will expect higher bonuses (~15%). You have to really work for the bonuses, and often times its more around 10-13% bonus. 6. Some managers are great. Others are very inexperienced/incompetent.

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Indeed Response
6y
Thanks for leaving a review of your work experience. We’re continually working to make the workplace better and can only improve with critical feedback such as yours. You mentioned that there are a lot of great benefits, including Open PTO, Happy Hours, and work-life balance, all designed to help our employees to enjoy the workplace. Those benefits along with salary, quarterly bonuses and Long Term Incentive Plan (LTIPs) are part of each employee’s total compensation package, which when combined is quite competitive to others in a similar role in the industry. We’re not able to offer stock equity as we are a privately owned company, but the LTIPs you mentioned are similar in that regard, which rewards employees who help contribute to the growth of the company over time. Last year (2019) saw a significant amount of headcount growth for Indeed in a short amount of time, which lead to growing pains in some teams. With the continued growth, that opens up opportunities for many within Indeed to expand their skillsets and take on leadership roles. Learning and Development is a big component of Indeed, with an annual learning and development budget available to all full-time employees and employee development training and courses each quarter so you can grow skillsets. At Indeed, we champion a culture that values honest and transparent communication, with quarterly feedback and management effectiveness surveys, so if you would like to share feedback confidentially so we can look further into this, please email inside@indeed.com
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