Infosys Operations & Client Services Lead reviews

3.5

44% would recommend to a friend

(151 total reviews)
avatar

Salil S. Parekh

60% approve of CEO

57% positive business outlook

Lead Client Operations & Services employees have rated Infosys with 3.5 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Lead Client Operations & Services professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Lead Client Operations & Services professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews
2.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Helpful and friendly managers. Good training

Cons

can be stressful at times. managers complain to you if your after call work is too high. everything has to be done on the phone. expected to solve complicated issues and chat to customer at the same time. if customer has to go, you are not allowed to look into issue while customer is not on the phone. company is obsessed over stats.

4.0
May 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of learns and opportunities to work with top companies

Cons

Less salary compare to industry standers

Viewing 94 - 96 of 151 Reviews

Glassdoor has 128,036 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.