Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(626 total reviews)
avatar

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

626 reviews
3.0
Jan 5, 2026

good

Recommend
CEO approval
Business Outlook

Pros

good company to work in

Cons

less hikes give in the company

2.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wide variety of projects. - Learning system provides fairly comprehensive training on different subjects. - Big focus on expanding knowledge and skillsets.

Cons

- WILDLY underpaid compared to market rate. - Zero promotion/raise potential for non-degree holders. - Learning system offers Infosys specific certifications that do nothing once you've separated from the company. - Certain courses are complete gibberish due to lack of localization. - Communication was a constant issue. It was common to not receive responses for weeks at a time in time critical situations despite multiple follow ups and escalations. - Management, including my direct manager may as well have been ghosts with how difficult it was to get a hold of them in any timely fashion.

Viewing 10 - 12 of 626 Reviews

Glassdoor has 127,721 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.