Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13976) , Technology Analyst (10513) , Senior Systems Engineer (10370) , Software Engineer (4149) , Technology Lead (3798) , Senior Associate Consultant (3168) , Associate Consultant (2661) , Senior Software Engineer (2629) , Consultant (2573) , Senior Consultant (2550) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1659) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9974 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6551 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4936 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4623 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3305 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12923 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3835 reviews)); "Less pay and you have to be very lucky to get into pure software development projects" ((in 3120 reviews)); "Poor management and retaining for resources." ((in 2668 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1665 reviews))

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

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Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

627 reviews

4.0

Jul 10, 2023

tech support associate

Tech support associate

Recommend

CEO approval

Business Outlook

Pros

its not too much work

Cons

pay is very very low

Infosys Response

2y

Thank you for your kind and honest words! We strive to create an exceptional workplace for our team members, and we are thrilled you have had a good overall experience with the company. Additionally, thank you for your feedback about compensation. We aim to compensate our team members generously, including monetary and nonmonetary elements. We are sorry we have not met your expectations with compensation. We hope you can share your concerns with your HR manager or through our various resolution hubs available at the company.

1.0

Jul 7, 2023

Bad Management and worst place to work for

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Nothing I Can think of

Cons

Bad management - No pay raise, no bonus for many years until you fight for it.

Infosys Response

2y

Thank you for leaving a review. Please know that we greatly appreciate your feedback. At Infosys, we strive to reward team members with a total compensation package that includes monetary and nonmonetary elements. We are disappointed that we have not met your expectations regarding compensation. Please feel free to reach out to your HR manager for specific concerns regarding your compensation.

4.0

Jul 3, 2023

Good Company

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Flexibility to WFH as well as good Leave policy

Cons

Internal hiring and replacing resources is a little slow

Infosys Response

3y

Thank you for leaving a positive review! We strive to create an exceptional workplace for our team members, so we are thrilled you had a good experience with Infosys. We appreciate your feedback and will keep it in mind as we seek to improve.

Viewing 199 - 201 of 627 Reviews

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