Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)
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Salil S. Parekh

64% approve of CEO

52% positive business outlook

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

627 reviews
5.0
May 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Job security, good projects, learning

Cons

Salary is not upto mark

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Infosys Response
3y
Thank you for your review. Please know that we take your feedback seriously and use it to improve. At Infosys, we want our team to have the best experience possible, so we are thrilled to hear you have enjoyed working here. We look forward to continuing to work with you!
4.0
May 21, 2023

Decent Workplace

Recommend
CEO approval
Business Outlook

Pros

A lot of learning initiatives and certification opportunities are available but pro-activeness is required

Cons

Hybrid work - Remote work is possible only for selective roles The company is focused on company growth, and benefits are not passed on to employees Compensation & Benefits packages are not that great

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Infosys Response
3y
Thank you for leaving a review. We strive to create exceptional experiences for our team members, and we are thrilled you have had a good experience with the company. Regarding compensation, we aim to provide competitive pay and benefits for our valued team members, including monetary and nonmonetary elements. Please know that our variable pay is a combination of market growth, individual performance, and unit growth, which has been 100% in the recent past. We hope you can bring up any concerns with your HR manager or through the various resolution hubs available. Thank you for being a valued team member at Infosys.
2.0
May 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Work From Home Flexibility Decent Pay

Cons

Poor Management No Communication No Collaboration No room for growth

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Infosys Response
3y
Thank you for providing us with some honest feedback about your experience with Infosys. At Infosys, we hope that all of our team members can have a great experience with the company, and we are saddened when this is not the case. We are sorry to hear we left you with a negative impression, and we would love to help make things right. If you have the chance, please use our resolution hubs, such as HEAR, to voice your concerns. Thank you.
Viewing 217 - 219 of 627 Reviews

Glassdoor has 128,162 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.