Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13983) , Technology Analyst (10515) , Senior Systems Engineer (10376) , Software Engineer (4150) , Technology Lead (3799) , Senior Associate Consultant (3169) , Associate Consultant (2663) , Senior Software Engineer (2629) , Consultant (2574) , Senior Consultant (2550) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1659) , Project Manager (1599) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9974 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6551 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4936 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4623 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3305 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12923 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3835 reviews)); "Less pay and you have to be very lucky to get into pure software development projects" ((in 3120 reviews)); "Poor management and retaining for resources." ((in 2668 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1665 reviews))

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Ratings by demographic groups

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Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

627 reviews

2.0

May 7, 2023

No career growth

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Job Safety work-life balance Good team No pressure

Cons

No growth and promotion over the years

Infosys Response

3y

We are grateful to hear about your experience. At Infosys, we aim to prioritize the growth and development of our team members. Our goal is that each member can thrive at the company. We are disappointed if you feel that growth opportunities are limited at the company. We do our best to ensure growth opportunities for team members at all stages in their career paths. We invite you to use our career mosaic resource to help build the career of your choice. The career growth journey has been defined for all of our talents from early-career to leadership positions. We have also included several opportunities for the fast-trackers and team members who are going the extra mile. If you still have concerns, please reach out to your manager. Thank you.

1.0

Apr 30, 2023

salary

Tech lead

Recommend

CEO approval

Business Outlook

Pros

low salary than market trends

Cons

additional work after offc hours

Infosys Response

3y

Thank you for taking the time to share your feedback. Please know that we take your comments seriously. At Infosys, we aim to reward our team members generously for their contributions to the company. This rewards framework includes both monetary and nonmonetary elements. We are sorry that the compensation has been a negative aspect of your experience. We hope that you will recognize that our variable pay is determined by several factors, including market growth, individual performance, and unit growth, which has been 100% in the recent past. Please feel free to contact your HR manager if you have specific concerns regarding your individual compensation and growth. We appreciate your valuable membership at Infosys.

2.0

Apr 27, 2023

Worst salary

Tech lead

Recommend

CEO approval

Business Outlook

Pros

You can sit without any growth

Cons

Very less salary and no growth

Infosys Response

3y

Thank you for taking the time to share your feedback. Please know that we take your comments seriously. At Infosys, we aim to reward our team members generously for their contributions to the company. This rewards framework includes both monetary and nonmonetary elements. We are sorry that the compensation has been a negative aspect of your experience. We hope that you will recognize that our variable pay is determined by several factors, including market growth, individual performance, and unit growth, which has been 100% in the recent past. Please feel free to contact your HR manager if you have specific concerns regarding your individual compensation and growth. We appreciate your valuable membership at Infosys.

Viewing 220 - 222 of 627 Reviews

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