Intact reviews

3.9

75% would recommend to a friend

(2,161 total reviews)
avatar

Charles Brindamour

88% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 25, 2019

Claims Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a large organization so there is opportunity for growth.

Cons

I cannot comment about other positions, but as a Claims Rep in Alberta, there is excessive workload. The only way a claims adjuster can be caught up is by putting in extra personal unpaid time e.g. coming to work early or leaving work late. The managers do not seem to care about the welfare of their subordinates, all that matters to them is the stats.

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Intact Response
7y
We take this seriously; our policy is to provide overtime pay when extra time is requested of anyone on the team. Employees input has led to many of our customer experience improvements – we don’t want to stop ideas from coming. Thank you for sharing your experience.
1.0
Dec 6, 2018

Worst Company

Recommend
CEO approval
Business Outlook

Pros

None. There is nothing great about this company.

Cons

Micromanaging Low Pay No Path to Growth No Diversity No Real Leadership

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Intact Response
7y
Thanks for sharing your experience. We are so sorry that this was not the right Company or role for you. We have also shared your feedback with the Management team.
1.0
Nov 22, 2018

Claims Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location was very convenient Office nice, very spacious Generally friendly, approachable people

Cons

Training was not up to basic standards. Facilitation was very ad hoc, little to no hands on training Systems very glitchy in training environment if functional at all. Facilitation was done in a lecture style. Facilitator barely wrote anything down. All information was conveyed verbally. Wasnt much consideration for different learning styles and training techniques. Overall training was rushed.

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Intact Response
7y
Thank you for your review. We take all concerns very seriously. You’ve outlined some great points for us to consider on our training programs so thank you. People are our biggest strength and culture is our most prized asset so we will continue to invest in programs that help our people feel inspired and provide growth and development for their careers.
Viewing 313 - 315 of 2,161 Reviews

Glassdoor has 2,928 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.