Intact reviews

3.9

75% would recommend to a friend

(2,158 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 26, 2020

Call Centre CSR

Recommend
CEO approval
Business Outlook

Pros

Good benefits and share purchase plan

Cons

Emphasis on calls taken per hour Micromanaged No flexibility Heavy workload Rude coworkers

4.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

People know their limits and strength. People are hardworking and want to deliver value. Product Oriented with a strong marketing vision. Devs want to enhance their experience so they are willing to adapt and improve their knowledge. Other departments are collaborative and willing to help. there is trust between people. Good life-work balance if you want.

Cons

slow technology adoption. timelines are so tight for delivery so quality is sacrificed. Newly hired people are not really well trained to learn about company value. some middle mgmt needs to be removed. salary is not competitive with what other companies offer.

5.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

First of all, Intact is a product-oriented company, not an agency, where people work on tones of different projects at the same time and don't have other life than work-work-work. I worked in many different not-product companies before joining Intact and I’ve never had the same freedom to do a real UX as I have now at the lab. I don’t have to constantly prove that I need to do this or that type of activity. If I need to do some workshops, run a round of research, do an interview with customers, I always have a green light for that. Every time I speak with my ex-colleagues from other companies, I realize that I’m so lucky working at Intact lab, cause I have everything I need to deliver a great user experience. All my solutions are client-centered because I had time, all recourses and right instruments in my hands to understand who my customers are, so I design solutions for them, not for some fiction ones, imaginable users. This fact makes me happy and I feel accomplished at my current place. If you really care about users, you are passioned by research, you want to find your own voice and you want to be heard, this place is for you.

Cons

Sometimes, management could be a little bit more organized, but this is not a bit issue. Overall everything seems work fine last years

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Intact Response
6y
Thank you for your review. You've seen Intact Lab grow from the ground up and it's thanks to you and your colleagues who have been instrumental in this amazing story! Thank you for all of your contributions--we really appreciate it.
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Glassdoor has 2,924 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.