Intact reviews

3.9

75% would recommend to a friend

(2,159 total reviews)
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Charles Brindamour

88% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 1, 2022

Unreasonable Expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job security and good benefits.

Cons

Unrealistic expectations to maintain 1:1 closing ratio with 4-5 new claims per day and 2-3 hours of queue time. The queues can open at any time when Workforce wants to bring service levels down without warning!

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Intact Response
3y
We appreciate you taking the time to share a review! We're pleased that you enjoyed the stability and benefits at Intact. We understand there is work to be done and wish we could have addressed or attempted to fix your concerns while you worked with us. We wish you the best in your career journey!
5.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

-Resources and tools readily available -Good team environment -Opportunities to advance career -Good benefits, employee share plan

Cons

-Heavy work load/claims volume -Too many different claims system

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Intact Response
3y
Thank you for the time to write this review. We are glad you've recognized our highlights - supportive teams, career opportunities, our benefits, and more. About the workload, we hope you will voice your concerns with your manager or fill out our anonymous employee surveys with your feedback. We can't build a perfect system but we can work together tp what helps you be and do your best.
4.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

-super supportive manager and colleagues -good work life balance -if you work hard, you will be rewarded for your efforts

Cons

-IT department not that helpful. Took over 3 weeks and spoke to 4 different people just to correct one thing -System errors prevents us from doing our job in a timely manner.

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Intact Response
3y
Thank you for taking the time to post your review! We are glad you are enjoying the supportive environment that we strive for. We always encourage our colleagues to speak with their manager or HR Consultant about their concerns at work. Thank you for choosing to be a part of the Intact team and for continuing to #growwithus.
Viewing 274 - 276 of 2,159 Reviews

Glassdoor has 2,925 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.