Intuit Associate Bookkeeper reviews

Constantly changing roles and responsibilities, they roll out AI and internal software before it's ready which creates so many issues, there is no consistency across teams in the same department and no resources provided that are reliable. I also just found out that since Quickbooks classes their employees as "Select Time" you do not get Disability if you need to take a leave. They say they care about the employee but then only give the state or federal required minimum benefits. They offer nothing themselves. Im a first time mom, due next year and they just let me know I will have no paid leave....I support my household so I have to now birth a child and come back work the next day. It's a great example of how they view their employees. It's all great until you need help and then they offer none. Very sad to have wasted years here.

This job will affect your mental health negatively. The customers often abuse the reps and they have to take it so they give you a good survey at the end. There is very little support provided to help with solving a customer issue and when there is support, it is slow and the customer thinks it’s your fault, but really it’s a chain that you have to go through and they are slow and don’t care because they aren’t customer facing. The job should pay well for the workload, education and expertise required but it pays the rate of a fast food employee. They take advantage of people.