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      Intuit

      Engaged Employer

      Intuit Customer Service (CSR) reviews

      4.1

      80% would recommend to a friend

      (151 total reviews)
      avatar

      Sasan Goodarzi

      81% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Customer Service (CSR) employees have rated Intuit with 4.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      151 reviews
      1.0
      Feb 13, 2024

      Company is unreliable!!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros are non existent with this company!!

      Cons

      The cons with this company are they are very unorganized they had two team leads give me totally different schedules after working one schedule for a month straight! They have training that last 3 weeks then they expect you to fully know how to navigate quickbooks online! They also make” business decisions “ where they fire multiple agents for no reason . So they basically don’t care about the people they hire because of course we all have lives to maintain !

      5.0
      Jan 29, 2024

      Great Company, Tough Job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has great benefits and pay. Very respectful co workers and management.

      Cons

      The work is tough and is very difficult. Large amount of knowledge to support the product is needed and lots of info silos. Going to be transferring customers a lot.

      Viewing 28 - 30 of 151 Reviews
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      Intuit reviewsIntuit Customer Service (CSR) reviews

      Glassdoor has 14,372 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.