Intuit Customer Service (CSR) reviews

4.1

80% would recommend to a friend

(151 total reviews)
avatar

Sasan Goodarzi

81% approve of CEO

66% positive business outlook

Customer Service (CSR) employees have rated Intuit with 4.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews
3.0
Aug 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Intuit has excellent benefits. They pay at or above market for similar work other places. They have a well-organized training department to ensure employees are skilled on their products. Very flexible hours for employees with special requirements.

Cons

I worked as a customer service rep that was going through a management transition. One of the manager was extremely high maintenance and drove away some experienced employees by being aggressive and extremely discourteous. This manager was seen as a key person in the transition, so was protected from any repercussions from his actions. The morale of my department was shattered. Upper management knew of the problems but refused to remedy them.

Viewing 151 - 151 of 151 Reviews

Glassdoor has 14,376 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.