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      Intuit

      Engaged Employer

      Intuit Customer Service (CSR) reviews

      4.1

      80% would recommend to a friend

      (151 total reviews)
      avatar

      Sasan Goodarzi

      81% approve of CEO

      66% positive business outlook

      Ratings by category

      4.4

      Work/Life balance

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Career opportunities

      3.6

      Senior management

      Customer Service (CSR) employees have rated Intuit with 4.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      151 reviews
      4.0
      Sep 27, 2022

      AM

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture- great work life balance

      Cons

      Always more- and more- and more- Always making things harder to achieve to get paid

      5.0
      Aug 5, 2022

      Best place to work ever.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome culture. Fantastic benefits. Excellent people. The best thing? Morals. Every company says something to the effect of "We love our employees. We want the best for our customers. Always be true, compassionate and honest" But you know in the real world very few companies adhere to this. They say one thing but do another. Not Intuit. Integrity without compromise is a core pillar at Intuit and they enforce and abide by this tenet. I've never worked anywhere better and I never will.

      Cons

      ThEy OnLy GiVe uS UbEr EaT cReDiTs SeVeRaL TiMeS a YeAr InStEaD oF DailY. But on the real: Communication between departments is not always the best in my business unit. Developers are making a change to the software? We will likely not know until our customers are reporting it. New feature in the software? We will know the bare minimum but very little details until its been live for several months. The initial training is fantastic. UDAS has truly changed how I approach ANY problem in life. (If I get nothing else from Intuit I'm glad I got that) . However we very rarely get additional training to shore up weaknesses or refine things.

      Viewing 61 - 63 of 151 Reviews
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      Glassdoor has 14,379 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.