3.0
Nov 19, 2023
Certain teams have lost sight of the customer for the sake of timelines.
Current employee, more than 5 years
Mountain View, CA
Recommend
CEO approval
Business Outlook
Pros
* Decent work/life balance * Good Benefits
Cons
* "Customer Obsession" has become mostly just hot air. Decisions are made based on a product we "need" to get out based on the word of a VP 5 levels above us, regardless of the quality and impact on tech debt. * Back end teams are so disconnected from front end that it becomes almost impossible to resolve back end gaps. * Obsession with modernizing means 3 separate back end architectures that do the same things but all have feature gaps due to a lack of attention to feature parity. * You will get to a point where you will read customer feedback and won't feel like you can do anything but agree with it.
