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      Intuit

      Engaged Employer

      Intuit Customer Service (CSR) reviews

      4.1

      80% would recommend to a friend

      (151 total reviews)
      avatar

      Sasan Goodarzi

      81% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Customer Service (CSR) employees have rated Intuit with 4.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      151 reviews
      5.0
      Jul 14, 2021

      Great Place to Work

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome benefits, pay was good, management is huge on employee feedback, friendly and cooperative environment, employees are empowered to make good decisions

      Cons

      Re-org happens often, company known for massive layoffs

      4.0
      Jun 24, 2021

      Intuit

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was awesome at first, the collaboration between management and peers was great and the benefits were unmatched

      Cons

      The company was sort of forcing us to be trained in several different products without raising our wages for supporting more products. The growth was chaotic and unorganized and myself and multiple coworkers felt very much so just like a number to them by the time I left. There also wasn’t as much flexibility for me when I wanted to move from phones to chat and I felt as if I was stuck in my same position forever.

      Viewing 79 - 81 of 151 Reviews
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      Intuit reviewsIntuit Customer Service (CSR) reviews

      Glassdoor has 14,382 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.