Intuit reviews

Middle management is rude and go out of their way to belittle staff same. Employees not determined upon the best stats, rather who lathers the supervisors with the most praise. Co-workers disconnect customers. Middle management is aware of agents dismissing customers yet, these people are rewarded because they make their supervisors look good. They monitor everything you including this web site to make themselves look great. Notice for every negative comment there is at least 2 or 3 that state how wonderful the company is. When in actuality many customers are dissatisfied because it takes 2 - 3 calls to get there issues resolved. It’s all about politics not the how well the job is performed!

Lots of people have been promoted beyond their abilities. It seems people are more concerned with how you say something than with what you say. Their pay for performance systems causes a lot of backstabbing, with people literaly trying to knock people off the high rating so there group members will stay, since there is an unofficial limit on the number of people who can be in the top rating. The people who have stayed the longest have figured out how to play the political game and work hard to make sure others aren't accepted into the cult. The Intuit vocabulary can be tough for newcomers to figure out.