Intuit reviews

Bad work life balance. It's "mandatory" to have fun, they think it offsets the ordeal. The fluff does not hold. The build-up about all the work they do is pretty large, actual understanding and execution is alarmingly absent. Layoff culture is real, even when they say it's not anymore. The environment inside is not flat, extremely top down and manager driven, They will justify their actions by saying "It's the same everywhere, or worse" and have capable people pouring into the toxicity, which actually is not true. Many unfortunate leaders who haven't experienced better, and even the capable ones struggle to drive real change. I've seen many optimistic, bright people come into this place and shrink so little or watch their confidence take a beating. Don't do this to yourself.

The middle management team consistently micromanages and lacks support for their direct reports. There's a clear absence of effective leadership skills, which negatively impacts the entire team. A major concern is the constant, unstructured change in company direction. This extends to significant, unannounced alterations that directly affect sales representatives' compensation, often with zero warning until the day of implementation. This approach demonstrates a lack of respect for employees. Furthermore, management does not empower their representatives, offers no positive reinforcement, and focuses solely on negatives. The result is a cycle of redundant training sessions that do little to improve performance or morale. This lack of stable direction also impacts customer relationships. There are continuous shifts in strategy for customers, including the activation of unrequested services. This makes it incredibly difficult for representatives to effectively sell new services when existing customer issues remain unresolved.