Intuit reviews

Each of the 4 years that I worked at Mint (Intuit) they changed the long term strategy and told us that we could ignore our old priorities. Each time we start our new strategy, we quickly had to change priorities back to the original priorities because we weren't meeting our goals/numbers. More frustrating that the constant change in strategy is the middle management. Their sole goal in life is to ensure that you're doing what you're told. They ALWAYS disregard your feedback and consistently want to pursue their own agenda. If you don't agree with them, they will phase you out as many of my colleagues were. Code Reuse, Code Coverage and Unit Tests is their #1 priority and receive their attention on a regular basis. You will hear them talk about innovation and new features but it's all talk. To help foster innovation they schedule innovation jams or hack days. Everyone is a winner at the innovation jam or hack day but the customer is the loser because nothing actually gets shipped. There have only been 3 or 4 major features shipped in the 4 years that I have been here. What's worse than no new features, not fixing bugs either. Go look at the Google Play Store and Apple App Store. Many many users complain about being logged out, or their bank connection is lost or their transactions are not accurate. We bought this up to middle management and senior management but were told that connectivity is not an area of focus for us. That doesn't even make sense, how can Mint work if you can't connect a bank. The true problem with Mint, is that Intuit does not want to invest in them as a Personal Finance Solution. They rarely ever talk about Mint at Intuit. When there are company wide meetings, Mint is rarely mentioned. The same is true for Quicken and finally decided to sell Quicken and I'm sure that Mint will experience the same fate. In Summary: 1. Constant Changes in long term strategy only to go back to the original strategy 2. Middle Management only cares about their initiatives and does not care about the customer and the individual teams. 3. They talk about new features that ship nothing and worse, don't tend to the other issues 4. Mint will never really be a part of the long term strategy at Intuit

Executives had no clue what to do with the product. They made top-down decisions that made no sense, and wasted a ton of money while accomplishing nothing. They laid off half the team and the other half quit. Phenomenal incompetence. Stay away!