How can Intuit be a great place to work, if you never know if you have a job?
Pros
Tax Adviser job is pretty honest work, and you can refuse to commit fraud. It also lets you refuse to violate Treasury Circular 230. You will get great team members and you can encourage and coach each other. Great support tools to help you find the answers for taxpayers.
Cons
Intuit is fixated on the NPS survey question, "Would you recommend TT to a friend?" It is very hard to get excellent from customers who received notices from the IRS that their taxes were wrong. Angry people are the most likely to fill out the survey. Your annual bonus depends on your score on the NPS question.... They don't tell you this in advance, but no one gets the full $5,000. However, most Tax Advisers gets something for a bonus. However, having gotten a good evaluation on my last job at Intuit, I was offered to start back on January 5. To my surprise, last week, I was informed that they were no longer hiring me. They said my skills did not match despite my excellent evaluation.