Mass Exodous of all the good and knowledgeable people
Pros
- Decent Pay - Good Benefits - Nice Office - free coffee, soda, ping pong, outdoor area - Still some good people around - Great customers
Cons
- Jaggaer (formerly Sciquest) is owned by a private equity firm that WILL sell the company at some point....this resulted in the removal of the entire executive team, a reduction in workforce that was handled poorly, senseless cost cutting, the rebranding of the company, the elimination of half of one of the floors in the building, a crumbling morale and a mass exodus of employees. - Competitors are catching up or racing ahead from a product and marketing perspective - Not any of the members of the new executive team lives local - most live in California and live in apartments locally; adding to the sense that this executive team is temporary like the ownership of the private equity firm. (By the way...this team was brought in from a company the private equity firm bought and sold) - The new executive team, while very present, is arrogant, intimidating and not very open to ideas. - Sales is a total mess. The lone remaining survivor of the former executive team - the VP of Sales - was recently dismissed and others followed. Sales can't sell because the products are falling behind and are expensive yet there is no patience with the leaders or individual contributors in sales so there is constant firings and turnover. - Key individuals with numerous years of product knowledge in development, professional services, customer services, sales and support are continuously turning in their resignations - some without even having found other jobs yet. - The customer service team has been shifted from ops to sales back to ops and is almost extinct as a result of layoffs and people leaving. - Cost cutting is a huge priority - no more Hurricanes tickets, products/software people depended on to do their jobs has been eliminated, sales people only eligible now for incentive trip, constant hiring freezes - A culture that always put customer first has shifted to one of internal paranoia, amateur like leadership and constant drama. - Existing customers are laughing at the new name and branding. - The development and IT teams have been told that they can no longer work at home - even those that worked at home once a week.
