Jaggaer reviews

Culture. There is no culture in the office unless you count turnover as culture. Lots of complaints on this site are real and true. They may be disgruntled, but they are real. HR is a hiring and firing machine and they engage only for the required workplace harassment video training. Product releases are not addressing needs of the current customers - enhancements are driven by biggest client looking to leave. There are no real partnerships - be it consultants, implementation, or with finance systems. Company does not maintain current stock of how to integrate with changes in ERP providers. Constant blaming of people no matter what department you are in (sales, demo team, client partners, etc.) is the norm. It is not about having thick skin, or moving at a fast pace, it is a CYA culture. If you have covered yourself and have leadership approval and things go poorly - be ready to get hit with the blame. Silos - can be defined here! There is no cross-departmental sharing - unless you have a relationship at a peer level do not expect VPs and management to have groups work together as they have directed their teams to "work their plan." Product name changes annually and sometimes mid-year. Too many "tools" to do your job are broken, poorly thought out and create more work for staff. Feedback is a gift that gets you fired.

Too many acquisitions and not enough focus on delivering a suite of products versus point solutions. Don't be fooled SciQuest will tell you they have products that are integrated but it is just not true ... very hard for these guys to integrate with multiple systems and charts of accounts ... products require multiple points of integration and reporting is still an area where the tools have deficiencies.