L'Oréal reviews

4.0

81% would recommend to a friend

(7,405 total reviews)
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Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Nov 17, 2023

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free product, great company store, overall good work life balance (depending on your team and manager).

Cons

Diversity initiative is mostly just for show. Advancement almost purely relies on politics. Expectations are not equal and overt favoritism is rampant. Trust is non existent as the culture is extremely dog eat dog. If you don’t fall in line with the status quo it will be very painfully obvious that you’re not accepted. If you’re an immigrant, woman of color, or older than 50, it’s likely you’ll either be ignored or pushed out of the company. Toxic managers are usually promoted and protected. There is no pre-established way of doing things so onboarding is a nightmare and anytime there’s personnel change it feels like starting over from zero. Headcount runs ridiculously lean in some business critical departments while other departments are over staffed. 401k contribution vests after 5 years which is abnormally high for the industry.

5.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

*I work with the best teams in the business. *I am encouraged to go above and beyond and reviewed fairly *We are guided by a set of Principles that encourage everyone to act within the boundaries of ethics behavior *I get paid to do what I love everyday

Cons

*We are so big and have to create ways of working and rules that don't suit everyone, but because of our size we cannot do it any other way *The company recruits Passionate people who go above and beyond and at times too much which leads to unhappy people but we don't know how to help these individuals find a better balance

2.0
Aug 19, 2020

TOXIC Work Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted products at the boutique

Cons

I first want to firmly that everything I say in here it's true. This is my experience working at the Montreal downtown office in 2018-2019: Everyone has a feeling that something's "not right" with the work environment. The turnover rate is very high to begin with, and people working until 10pm is not unusual. They talk openly about ethics and diversity but they don't practice what they preach. It's all just for show to attract young talent. They mostly hire straight out of college because they are inexperienced with how toxic work environments are and they usually put up with it. I was pushed by a senior manager and HR to work the 10-plus-hour days without complaint. I tried to explain many times that it was detrimental to my mental health and my relationship at home but they defended the "L'Oreal culture" and said it had to do with the "competences" they wanted to see if I ever wanted to get a promotion. I remember feeling sad and depressed but they reprimanded me for not being grateful to be working there. As a disciplinary measure they extended my probation period and I wasn't eligible for a salary increase since then. When a coworker found me crying in the bathroom she said "Don't worry, I have seen so many people crying here at L'oreal". We even have a term for it at the office: "Burnout Leave". Besides that, I also witnessed strange incidents such as: -Black female employees are the less likely to have their contracts renewed and many of them are "subcontractors" which means they get paid less than permanents and don't receive any benefits despite working in the same office. -A female top manager had to take an extended medical leave after a very stressful period at work and when she came back she was already replaced by a male co-worker. I worked here for two years and never felt it was safe to go to HR or management when I had issues.

Viewing 31 - 33 of 7,405 Reviews

Glassdoor has 17,684 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.