L'Oréal reviews

4.0

81% would recommend to a friend

(7,405 total reviews)
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Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Feb 19, 2019

Vapid, Cutthroat, and Appalling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The perks of the job were nice (company store, expense accounts, etc)

Cons

Image matters more than substance throughout the entire company. A bunch of well-put-together airheads walking around acting catty and cliquey. If you're not French you're at a huge disadvantage and looked down upon if you work closely with colleagues or have a reporting structure up to people who are French. Capable and effective people are overlooked for promotion in lieu of people who are pretty or whose only talent is internal political brownnosing. Marketing at this company is not REAL marketing, it's taking orders from Paris and seeing how best you can plug European products into American shelves. Marketing at L'Oreal USA = merchandising. Managers throughout the company are horrible to their employees because the tone at the top promotes such behavior. You're expected to constantly be working and personal time seemed to be considered sinful and lazy.

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L'Oréal Response
7y
Thank you for your time with L’Oréal and for your feedback. We're happy to hear that you enjoyed the many benefits of working at L’Oréal. We value the experience and contribution of every employee and believe in creating a workplace that respects the balance between work and life. We know how important flexibility is to our employees and have created programs like summer Fridays, work from home policies and flexible work hours to help them succeed in and out of the office. We even offer a concierge service so people can get personal tasks done during the workday.
5.0
May 7, 2018

Great Culture

Recommend
CEO approval
Business Outlook

Pros

L'Oreal USA is not for everyone. Let me start with that... But if you enjoy working in an environment that is passionate about winning and where you can bring any idea to the table then this company is for you. Now the challenge is how you get it done....just like anywhere else. But L'Oreal is not an overly process driven company overall. What I love is that you can create your own and there are great people who are willing to help. This company truly embraces diversity and inclusion. No one size fits all model here.

Cons

L'Oreal has thrived all these years with great people. However, in this digital age it's time to balance it out with better systems and tools. Too manual for a company this size.

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L'Oréal Response
8y
We're very glad to see you're enjoying your time with L'Oréal! We work every day to make sure we're empowering our colleagues to bring the best and brightest ideas to the table in an environment that values diverse perspectives. L'Oreal USA has grown and evolved throughout the years and we're always working to improve our systems and provide effective tools to help power our business for years to come. The renovation of our Clark, New Jersey office, as well as our other flexible work policies like summer hours and work from home options, demonstrate that flexibility is an important priority for our teams. Thank you for sharing your valuable input, it helps us improve every day.
1.0
Nov 20, 2023

The worst company ever, I regret the day I decided to work for L'Oreal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Store Discounts and nothing else

Cons

The work environment at L'Oreal was toxic, they like to fire older employees just before retirement after they invested years into the company. They would also pay and give higher people coming from outside without experience or any knowledge much more that people who spent years in Loreal. They also like to promote people based on who you know and how good you kiss upper management’s behind. All money and experience you get from L’Oreal is not worth mental health that you loose shortly after joining the company. People are pressured to achieve their unreasonable goals , they don’t train you and they like to play finger pointing and malicious political games, we used to joke how L’Oreal must screw you at least once while you are there. I was there for 6 years and regret every single day spent in that toxic environment , I regret not suing them for the anxiety and depression I experienced for the first time in my life because of this company. Leaving this place and connecting with former employees made me realize I was not the only one. I joined L’oreal fresh out of college and I was constantly reminded how great of a company L’Oreal is and how we would not get smarter or better anywhere else, but omg I can’t express how much happier I’ve been since I left this hell.

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Glassdoor has 17,684 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.