L'Oréal reviews

4.0

81% would recommend to a friend

(7,405 total reviews)
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Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Dec 3, 2014

Disappointing Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

L'Oreal gives you the opportunity for upward mobility with its global network. They also employ some very talented, smart people. Generous with the number of holidays you are paid for.

Cons

Sadly, it seems to be a small inner circle that rises to the top. Their treatment of employees is embarrassing and I am often sad and ashamed to work for a company that treats their employees like this. It is a culture that encourages inappropriate office behavior and treatment of others.

1.0
Jun 25, 2014
Recommend
CEO approval
Business Outlook

Pros

This place has no perks. All the perks they had at one time have been either taken away or made obsolete. Corporate perks are there but they don’t inform you about them at all. The overall culture would be great if they actually practiced their supposed “compass.” The compass is a list of moral guidelines for every employee to follow. It would be great, if EVERYONE followed it, but management is exempt for some reason from this applied moral code. They have a great development plan system that is all formality. Nothing is followed through and they expect you to remain in your position forever without any opportunity for advancement unless you are a favorite. Even then, they dictate what you should be promoted too, not what you want to pursue. You get steel toed shoes from a shoe-mobile paid for every year and free goods are given every 2 months from the company store. No real interview process is in place, they will hire anyone, even if you are not qualified. Only looks good on your resume, no real valuable experience will be obtained from your experience here.

Cons

Everything about this place is a challenge. You are encouraged to speak up about making improvements to the company, but when you do you are either dismissed or harshly rejected for suggesting the idea. If you have any type of science degree outside of engineering you are considered worthless and treated as if you had no college degree. Promotion is driven by favoritism, not by qualification. Instrumentation and technology are out of date. Opportunities to get involved with the company are only available to office staff. Training is obsolete; you walk in and are pretty much told to work right away. There is no formal training or shadowing and no real SOP’s. No chance for advancement or growth in your department and any type of learning is highly discouraged. The main focus of your management is to ensure that all deadlines are met and they will push you very hard to meet those deadlines. Management will then toast their success and complain that you were not working hard enough. Your management will not work with you to guide you towards your professional goals. They will never move you if you are good at what you do because they are too lazy to find other qualified employees to take your place. The company is a revolving door especially for those with great experience and qualifications. They are fickle about time off, with rules changing with each new manager that is appointed. Management always changes policies when they are changed around. So expect to be constantly guessing what your policies are. If you temp with the company, expect them to treat you horribly and then string you along with the promise of a permanent position. This is a terrible place to work especially if you have a background in the sciences. Just skip over it if you can, you will gain nothing of value to your resume other than the addition of a “big” company name.

2.0
Jul 5, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to work alongside some of the most talented, passionate, and diverse people in the world! L'Oreal is truly an organization that is committed to making the world a better place through all of their sustainability and DE&I commitments. Incredibly fast paced, highly competitive environment that is great for individuals that thrive with this type of energy. The highly matrixed environment can be a bit frustrating at times but generally creates much more powerful initiatives.

Cons

Health insurance is terrible, even with the highest coverage PPO plan. Costs have skyrocketed over the last couple of years the increases go well beyond any increases in salary - even with stellar performance. If there are issues with claims it takes hours on the phone over multiple sessions to get resolved. Expect to pay well above the deductible and out of pocket max since that only applies to what Anthem deems 'appropriate'. Current employees are being compensated well below market value and there are no plans to reevaluate comp levels. Only new hires are coming in with competitive salaries and are compensated well above tenured employees. We make a truly stunning amount of money for a very select group of people. HR has far too much power over career mobility and the evaluation system they use to evaluate talent is opaque. If you get misclassified somewhere along the way you may not even be aware and it could take years to fix it.

Viewing 25 - 27 of 7,405 Reviews

Glassdoor has 17,684 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.