L'Oréal reviews

4.0

81% would recommend to a friend

(7,405 total reviews)
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Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Oct 13, 2019

Horrible Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, as well as brand recognition.

Cons

Work life balance is horrible. The culture itself is where the true problems begin. The employees have either worked for L’Oreal their whole career or do not even last a year. To say turnover is problem is an understatement. HR allows people to be bullied and treated poorly and everyone uses the excuse of “that’s just the L’Oreal way”. My advice would be if you even slightly care about spending time with your family or you care about your mental health, do not work here.

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L'Oréal Response
6y
Hi, we take very seriously the comments and testimonies from both current employees and sincerely regret to hear you had such a bad experience. Your comment will be communicated to top management and take into consideration. There are many programs and services to increase work-life balance and help our employees to focus on what's important for them; for instance, from concierge service to extended paternity leave. We have a proactive zero-tolerance policy towards bullying, discrimination or any kind of harassment and encourage our employees to provide feedback to their HRD, manager or ethics correspondent if one of them is the source of the problem. They are here to help and support all employees. Please do not hesitate to contact them as you continue with us. Madeline
2.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

• Decent staff allowance for quarterly goods across all 20+ brands • Training opportunities for upskilling and regular workshops (by Google, Facebook etc) • International mobility • Good starting ground for Management Trainees due to fast-track career path

Cons

• "Fluid" management which leads to indecisiveness and lots of unnecessary back-and-forth – lack of clarity and direction. • Political environment in brand marketing teams – high school all over again. Lots of bootlicking going on on a daily basis. Play the game or you lose. • "Kids" (MTs turned Pdt Managers) who have not worked anywhere else think they know it all and act like their years of work in Loreal correlates to having more "power". • Staff are constantly overworked and feel a need to ensure you "suffer" with them as well. If you don't buy into the "work over weekend" mentality, you are deemed not committed, not passionate, or not "Loreal-like". • Terrible for middle managers, especially those outside of the Marketing scope as priority/consideration is always given to Brand teams. • Sorely lacking guidance and mentorship for support functions sitting in the Marketing team. • Borderline workplace bullying with shouting matches and public shaming from peers.

1.0
Mar 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Company store You get to work with very legitimate, industry leading brands

Cons

The cons are literally endless. Much of it boils down to culture. Read the reviews saying "stay away" and trust them. The amount of decks that go no where are endless. The data sources are questionable. Demands for decks from leadership pop up out of no where. employees are scared to leave their desks for lunch in the event management has a demand from them. when I was hired, HR told me i would be on fast path to senior level leadership and dangled it in front of me like a carrot in front of a horse. however, they provided ZERO opportunities for growth, development, and leadership. in fact, any time i attended a training or event for my development, they forced me to leave to do some "urgent" work that could've been done by many others. they made me feel guilty for the competitive salary i effectively negotiated. leadership is flat out rude and disrespectful. i had to take a personal day to be with my father for a serious surgery he was getting. i was nagged, called, and emailed constantly, expecting me to work at his bedside. work is obviously important however that is a line that is too far to cross. management would call me at 6am demanding i send them items. management was insulting, crass, and down right unprofessional. employees are manipulative with no benefit. employees are voluntarily leaving in packs and management does not seem to care one bit. it is a revolving door. i developed serious anxiety and ptsd and saw my health deteriorate while working here. it is TOXIC.

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L'Oréal Response
8y
We care deeply about the health, success and development of our colleagues and are sorry to hear about your negative experience. We encourage current employees to go to their HR team if they're facing any challenges that are impacting their experience at L'Oreal. We take this feedback seriously and appreciate you taking the time to share your story with us.
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