L'Oréal reviews

4.0

81% would recommend to a friend

(7,405 total reviews)
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Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The positives include: -Lots of free and discounted product -Young/fun co-workers -Nice office following the most recent round of renovations -Good mentorship available if you seek it out

Cons

Above everything else, L'Oreal is exceptional at sales - selling the product to customers, selling "opportunities" to new employees, and especially selling a certain type of delusion to everyone who works there. Here are the main difficulties I faced while working at L'Oreal: -3 out of 5 senior and mid-level managers are generally unequipped for the role This means a lack of understanding of what it means to manage in a professional sense (setting objectives, defining role scope and responsibility, removing roadblocks, etc), but what's more concerning, is that a lot of management is unequipped for the role emotionally - with no ability to empathize or understand the needs of the subordinates, they are followed only because the employees have to follow them. -Ego + Politics > Merit + Results I vividly recall my manager obsessing over the most insignificant details on a powerpoint deck, only to ensure that when he or she presents it to upper management, she is seen as a "superstar". I also recall manipulating the data to make a failed launch look "good", just so my manager could have good news to share. There is a general preference for ignoring data-driven decisions in favour of whatever makes the manager in question look good. -Emotional abuse It is a regular occurrence to see co-workers cry. It's even more commonplace to have a vacant role on any given team because the employee is on "sick leave" aka "stress-leave" aka "burn-out". The scary part is that no one is bothered by either of the above because they happen so frequently. -Hardcore cool-aid culture There is a strong expectation that everyone who works at L'Oreal must absolutely love it all the time, never mention anything negative, and ALWAYS show intentions of staying at the company until retirement. If you as much as mention that you might have an interest in perhaps exploring another industry or company way down the line, you will be told to keep quiet as it will damage your career progression. The ironic part is that L'Oreal Canada has by far the highest turnover rate in the industry, and forcing employees to always pretend to be "loving the experience" only makes it more difficult to get to the root cause of the problems. -Lack of ethical backbone I can't disclose any details relating to product development for legal reasons, but there are a lot of very questionable products both from an efficacy stand-point as well as from the consumer positioning standpoint.

1.0
Dec 4, 2015

Fast-paced, disorganized, and fake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, some interesting projects if you're lucky enough to be put on an interesting or cool brand. Lots of entrepreneurial opportunities - you can treat the business like it's your own (except you have to answer to like 20 French people above you).

Cons

In order to succeed here, you need to fit into the "L'Oreal mold". That is someone who is passionate about beauty and fashion, major type A personality, organized, and willing to sacrifice work-life balance for the company. A lot of fakeness - HR lying to your face about your performance, the world-wide CEO acting like he cares about sustainability and work-life balance... The US CEO is practically anti-work-life balance. As soon as Roze arrived, L'Oreal USA had its first layoff ever in the history of the company. His policies on cutting headcount are ridiculous - you can't grow a brand with a one-person marketing team.

1.0
Jul 18, 2020
Recommend
CEO approval
Business Outlook

Pros

It’s a well run, well managed corporation. Competitive salary, a lot of perks. Extremely talented people at the top of their game.

Cons

So disappointed with the way they’ve handled the quarantine and WFH policy during the pandemic. We are the only company returning to the office (Hudson Yards). No other company, that can work remotely (and be successful) are pushing their employees to come back in. Our numbers are up! We have proven we can be efficient, productive and successful while WFH. But “it’s not our culture.” Every picture and quote yelling how happy we are to be back is propaganda. Everyone is drinking the Kool-Aid. They’re giving small commutation stipends and snacks and have gone to great lengths to make us feel safe in the building. But they can’t control public transportation and the fact that the streets of NYC look like NY in the 80’s. Hookers, homeless. Why can’t we continue to WFH when almost all work has to be done through TEAMS when we are IN the office?!

Viewing 19 - 21 of 7,405 Reviews

Glassdoor has 17,684 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.