L'Oréal reviews

4.0

81% would recommend to a friend

(7,402 total reviews)
avatar

Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Free product perks, interesting work

Cons

No work/life balance, work from home is not the culture, no flexibility, no compassion

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L'Oréal Response
5y
We understand that this global health crisis has introduced new daily pressures into the lives of our employees and we're mindful that this is a challenge we are facing together as a community. L’Oréal is continuing to work diligently and make every possible effort to ensure your health and safety as we transition into these unprecedented times. As part of that transition and with the health and safety of our employees top of mind, we've made accommodations for those who self-identify as high risk, as well as those who have unique personal circumstances, such as caring for a high-risk family member or dependents. As standard workplace practice, our HR colleagues are properly trained under HIPAA and in full compliance with the Americans with Disabilities Act to help our employees with the necessary flexible work, long-term leave, transportation and childcare accommodations that may be needed during this time. These documents are kept completely confidential – they are only used to determine medical exceptions and are not stored or shared by L'Oréal USA for any other purpose. We’re encouraging all of our employees to have an open and sensitive dialogue with their managers and HR partners to identify what accommodations and benefits may be available to them as we work towards this new normal.
2.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Free Goods, 401k, vacation, flexible work, product portfolio

Cons

As someone who joined the organization externally, I wish I received many of the benefits the HR recruiter touted— education reimbursement, career development, and a strong reward system. To my dismay, none of these have proven to be true, and management has proven time and time again how much they don’t care about employee’s aspirations, and career development. For starters, management does not see the value in a graduate degree as its deemed unnecessary to perform your job. Employees that work hard are not promoted, but encouraged to move laterally within the organization. Promotions are given to employees on a system called favoritism by the management— there are many employees in positions at L’Oreal that make you question how they got into their respective positions of influence. Qualified candidates are rejected multiple times from internal roles, and given excuses that discourage them from applying/ wanting more for themselves. Instead these hard working employees are given more job responsibilities, with no title increase, or any incentive. In many ways, L’Oreal limits their employees potential, and creates a toxic work culture. There are serious organizational problems that start with a completely inept HR department that breeds mistrust and is overly political— more so than any other company. HR is completely useless at L’Oreal, no real understanding or care for the employees well-being, a poor, unresponsive resource for employee questions/ concerns, and very inauthentic. HR shares the same generic script when questioned by employees, and are poor about following up with candidates/ responding to e-mails. HR also is terrible at career planning and helping candidates make the next steps within the organization. L’Oreal does not listen to its employees, nor does it take into consideration their well-being. For example, L’Oreal offices are one of the only companies in the NY/ NJ tristate area to go back to work amidst a pandemic. This was communicated with barely any notice nor was their any transparency. L’Oreal also did not provide adequate resources for employees to work comfortably from home, and has proven throughout this pandemic how they do not put the safety / wellbeing of employees at the forefront of the business. I would strongly urge any candidate to rethink working for L’Oreal— it is truly a demoralizing environment that makes you question your worth and career.

1.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Free products monthly for the little people. Yearly allowance for the *untouchables Great products Great to have on your resume

Cons

Unless you are French, handpicked by " a friend of an HR employee”, referred by a person who is a friend with HR or you’ve been picked by “HR” to be in the “Management Training Program “ (AKA “We can mold you into what we want”, and do not mind being a puppet)You will not matter!!!!! *There seems to be secret unwritten rule that if you are an AVP or above (possibly a Director…depending if you’re a “ friend of HR”) you’ll never be fired from the company . You are an…. “untouchable”… REGARDLESS of any of the following: Indiscretions, Obvious preferential treatment or favoritism, Taking no responsibility for mistakes made , only passing them off as other’s mistakes Not providing direct reports with proper or sufficient direction on projects, (which if given proper direction the above-mentioned point may not occur) Lack of people skills, which is reminiscent of the Devil Wear’s Prada Horrible time management skills, yet never an issue…. Direct reports work there as* off and have the “boss” taking all the praise and credit Long hours with ZERO appreciation If you have a voice, an opinion or a backbone....You will not be taken care off.

Viewing 16 - 18 of 7,402 Reviews

Glassdoor has 17,677 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.