LinkedIn Customer Service Manager (CSM) reviews

4.2

88% would recommend to a friend

(31 total reviews)
avatar

Ryan Roslansky

90% approve of CEO

85% positive business outlook

Customer Service Manager (CSM) employees have rated LinkedIn with 4.2 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have an excellent working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

31 reviews
5.0
Jan 6, 2026

CSM

Recommend
CEO approval
Business Outlook

Pros

great skill diversity offered with role that's transferable

Cons

hard to move up the ladder with changing KPIs and competition

3.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay is decent, stock is appreciating, good people and culture overall

Cons

Frequentl ayoffs leading to anxiety, poor hikes, crazy account loads and work expectations. It seems the leadership only believes in fluff and internal meetings

Viewing 1 - 3 of 31 Reviews

Glassdoor has 9,374 LinkedIn reviews submitted anonymously by LinkedIn employees. Read employee reviews and ratings on Glassdoor to decide if LinkedIn is right for you.