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Lloyds Banking Group

Engaged Employer

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,477 total reviews)
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Charlie Nunn

64% approve of CEO

57% positive business outlook

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews
3.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People 4 day working pattern available sick pay private medical insurance good opportunities for development and career switches if you can last 12 months on the customer service line.

Cons

call flow is completely unnatural, you are expected to mention online banking to every customer, young or old, disabled or ablebodied. if customers dont report back that you mentioned online banking, management will start with threats of formal action pretty much instantly. i have had instances recently where ive been marked as not mentioning online banking because i didnt mentioned the messaging service (not fit for purpose, staffed by underpaid offshore contractors and results in a huge amount of customer complaints). poor starting pay (26200 at time of writing)

Viewing 106 - 108 of 7,477 Reviews

Glassdoor has 8,892 Lloyds Banking Group reviews submitted anonymously by Lloyds Banking Group employees. Read employee reviews and ratings on Glassdoor to decide if Lloyds Banking Group is right for you.