Pros
Job stability, excellent training, better than average benefits, employee discounts. Exceptional training, from products to departmental usage and sales methods. CBT (Computer-based training) is exceptional. Previous bonuses had been excptional, although current revenues are down and bonuses have disappeared.
Cons
Strict policies and procedures with heavy consequences for failing to adhere to letter of the law. No time or staff to implement management directives. As managers, we are expected to be creative to get the job done, but the policies and procedures are written so tightly, that this is not possible. Managers are salaried and scheduled to work 55 hours per week, but are expected to produce at least 80 hours of work per week. Technology is very poor. Computer systems are buggy and antiquated. No work / life balance whatsoever. There is just work..
