Big company policies, politics, and mechanisms trying to act like a small company. Doesn't put the customer first.
Pros
1) Pay and benefits are reasonable for the industry. 2) Many talented individuals with years of experience. 3) Ability to work on some very interesting projects
Cons
1) Customer satisfaction is not #1, revue and profit are. 2) The current management has the goal of being a $billion/year company, but when asked why doesn't have a good answer why. The steps they are taking to get there do not seem to be adding up to their stated goals. 3) They company has been reprimanded by the US government several times in the past few years and as such any further incidents are going to cost the company greatly. As such very few people within the company are willing to take any risks to get things done. What would normally take a 10 minute discussion between co-workers devolves into 3 or 4 conferences and meetings where nobody seems to want to take ownership. If you are a go-getter type of person and expect for things to move quickly here look somewhere else to work. 4) Workloads are very high for the smart, driven people who know how to get things done. Far too many other employees that seem to add layers of unnecessary paperwork to the process. 5) Long history of procedures and protocols that are outdated with industry. When asked why "X' procedure is done often the answer is "well we've always done it like that..."
