Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

31K reviews
1.0
Jun 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance, Summer Fridays, employee discount

Cons

They love young, confident talkers over quiet, humble workers. The talkers will get promoted fast while the real workers will get neglected. Employee morale is low since contractors have the power to choose work while employees ended doing production support.

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Macy's Response
12y
We'd like to get more feedback from you, please reach out to your HR person. We'd like to help with your concerns but are unable to do so if you don't share them with us. Please know that you don't need to mention this post, just ask to schedule a touch base.
3.0
Jun 7, 2014

Minimum wage is not enough.

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, really no reason to ever have to call out. Nice incentives for Rewards recruiting, such as Macys money. In my personal experience, I encountered a number of friendly people and wonderful co-workers. Also, there are a few really good managers.

Cons

The store I worked for was grossly understaffed. You have to jump through too many hoops for the employee discount, including having to sign up for Macy's credit card. In my personal experience, I encountered a few people in managerial positions who seemed to be unhappy with their lot in life and took it out on their employees. On two occasions, I had to explain to one of my managers that while- as an employee- I would preform whatever tasks he asked of me, I would not tolerate being spoken to in a disrespectful manner. He responded, "Go tell someone who cares." Completely childish. The higher-ups are no better. When I complained to someone I thought would care, I was told that I was only allowed to complain if I hadn't done anything wrong. Being as I was fairly new to working retail, I was bound to make mistakes and according to the store manager, I was therefore deserving of the degradation my supervisor desired to dish out. That non-sensible notion in mind, I put in my two weeks notice and sought employment that did not support that same lack of professionalism.

5.0
Jun 12, 2019

Great work atmosphere.

Recommend
CEO approval
Business Outlook

Pros

Great place to work, They care about their employee a lot, very friendly ambiance. Great perks.

Cons

Physically tiring sometimes. Pay could be a little higher for the amount of work.

Viewing 13 - 15 of 31,093 Reviews

Glassdoor has 32,708 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.