Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

31K reviews
2.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

They are relatively flexible if you need time off for an appointment or to work from home for a day. The pay is reasonable and the office is relatively nice. Having a walking trail and small gym are nice perks. Vacation time scales upwards with time on job.

Cons

Often treated poorly by management. Completely unrealistic goals set by management by statements such as "Size this project, the project is due on X date" - before the sizing was ever done. Employees are intentionally kept in the dark about how projects and applications work together. Fear of lay offs. Long hours with no compensation while being asked for hourly updates. Poor communication and conflicting interests between FOBs. Environment is becoming less diverse over time, particularly in management. People are shared between many projects at once, often your allotment is well over 100%. System of promoting employees bottlenecks relatively low and if your manager prefers it to be so, you will never get promoted or be able to move to a different manager.

1.0
Mar 2, 2013
Recommend
CEO approval
Business Outlook

Pros

It's in NYC which means you can search for other jobs.

Cons

Be careful. This place has an extremely high turnover rate. Never have I seen so many goodbye emails in 1 year! On my first week I witnessed over 10 resignations! They say a toxic work environment usually has high turnover. This is true. Most people usually stay a year. The others stick around hoping for a promotion which in the end doesn't match up to industry standards in terms of compensation. It is a myth that only companies with poor performance are toxic. This company boasts record breaking profits where employees are expected to work and cheer for themselves tirelessly, but do not see any recognition or reward from it, especially in the form of raises or bonuses. Most benefits, including bonuses are only available to director level and above. Macy's is notorious for its low pay across the board, whether for store associates or corporate employees. They keep the morale going through "magic", celebrity appeal, brand familiarity, etc. (similar to Disney), but beyond all the smoke and mirrors, looking from the inside, there's a lot more that meets the eye. Cannot work remotely as easily as other tech companies because of security reasons. The NY office is heavily political, cliquish, with many a promotion stemming from favoritism. And little to no transparency within teams as members are silently urged to compete with one other. Something is very wrong, morale is not consistent or stable, and social activities are rare. All of this may stem from top management that focuses exclusively on profits like 50,60,70% growth in each respective year. The team works tirelessly to deliver those results, but the negative effects are devastating.

2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

solid company as a whole that continues to thrive, CEO has done great things for the retail side, In IT most managers allow flex time schedule (begin/end hours), summer hours program (leave early on Fridays during summer), great people, laid back environment, diverse,

Cons

Unlike most IT divisions, there is no work from home (unless you are sick or it benefits them), highly political, business controls decisions, extreme micromanaging from VP level down, no bonuses, low raise, hard to advance, management cares more about metrics than quality, management in constant conflict with each other, CYA mentality throughout, PMs are highly paid administrative assistance - completely under utilized, low morale employees do not feel appreciated, promotion is extremely hard and based on who management likes and not necessarily their skills.

Viewing 16 - 18 of 31,093 Reviews

Glassdoor has 32,708 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.