Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,350 total reviews)
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Stuart Machin

66% approve of CEO

50% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice company to work for in terms of benefits, can we flexible around you, management helpful and kind.. I guess this will vary depending on what store you are working at.

Cons

Cons included M&S messing the whole of my tax code up which meant I lost out on a huge amount of pay I did eventually get it back after ringing M&S HQ around 50 times to tell HM revenue about the tax code change. The main problem occurred when I left. Two months after my final pay they said I owed the company £576 and I had to pay them immediately otherwise solicitors would be involved. The over payment breakdown I got several months later after asking none of it made any sense, when trying to discuss it with head HR the team was rude, arrogant and patronising. Almost a year later this is still going on, they manage to wriggle out of it with their team of legal folk. It's ridiculous I shouldn't be paying any of this money. Not only is the full thing calculated wrong, it's not my fault they overpaid me for months of employment and holidays, it was the companies fault. And they way they've handled the full situation is disgusting. I wouldn't recommend people to work for this company.

4.0
Mar 31, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

As long as you prove that you are capable and hardworking they are extremely fair and can be flexible.

Cons

It depends on who your line manager is, their capabilities and way they handle situations, to depend can impact on the way you see the company as a whole.

4.0
Jun 16, 2013

receiver cheker

Recommend
CEO approval
Business Outlook

Pros

good management and good rule regulation

Cons

recontract again and additional benefits

Viewing 11347 - 11349 of 11,350 Reviews

Glassdoor has 12,938 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.