Mary Kay reviews

3.9

72% would recommend to a friend

(1,018 total reviews)

Ryan Rogers

73% approve of CEO

61% positive business outlook

Mary Kay has an employee rating of 3.9 out of 5 stars, based on 1,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mary Kay employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 5, 2016

Problems with middle management at corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked in the corporate office. They had decent health benefits, a 401K (company matching) program, and paid time off. Company founder's mission to empower women through entrepreneurship, the "golden rule" of treating each other with respect, and building positive relationships with colleagues. There were good people there "in the trenches".

Cons

Toxic environment of drama, micromanagement, mistrust, egotistical management styles in middle management. It's too bad they didn't observe the company's tradition of the "golden rule". Unfortunately, they are not reprimanded for creating this harsh work environment, and the pattern just continued. Lots of gossip and politics = drama. Employees are encouraged to give feedback to management. But when I did, I was reprimanded. No room for growth. I was turned down three times for promotions. The excuse was "we need you too much here". When I realized that I couldn't stand being treated like one of my manager's children anymore, coupled with the lack of growth and stagnation, I chose to leave. The ones who stayed for the benefits called it the "golden handcuffs". It's the sales force who make the money and are considered valuable. Corporate employees were considered (and I quote) "liabilities."

1.0
Mar 13, 2018

pink truth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a legal pyramid scheme like all MLM companies. The pro is if you are the 1% at the top of the pyramid making money off all the others who make less than minimum wage from selling overpriced makeup that nobody wants because even wet N' wild makeup is better quality.

Cons

Legalized pyramid scheme that you will lose money on.

1.0
Jun 17, 2016

Demoralizing place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was quite good, and there is a gym and nurse practitioner on site. The company's location is nice; there are many good restaurants and many apartment complexes to choose from. Employees get a very good discount on the products.

Cons

Micromanagement is common; despite having 12 years' of work experience before joining Mary Kay, it was a year before I could send an email without my manager reviewing it first. I heard similar stories from others. I had very little decision-making ability, even over small aspects of the job. It is hard to get time off because the workload is high and there is pressure to work on your days off. When I left, I had over 2 weeks' worth of vacation that was paid out to me. It would have been great to actually use that time to recover from my job. Because it is hard to actually get time off, I am rating benefits lower. You do learn to walk on eggshells because it is easy to offend someone. You learn also that only the highest-ranking people are allowed to speak at meetings; my manager asked another manager for permission for me to speak at meetings. When you are allowed to speak, you learn there is a script of things you are allowed to say. If you veer off the script, you will be punished in some way, even if it's months after the offense. New ideas or ways of doing things are not welcome - someone is bound to be insulted by anything new suggested. Horizontal movement is almost impossible, and promotions are rare. Overall, it is the most demoralizing company I've worked for so far. I left worse than I arrived.

Viewing 4 - 6 of 1,018 Reviews

Glassdoor has 2,436 Mary Kay reviews submitted anonymously by Mary Kay employees. Read employee reviews and ratings on Glassdoor to decide if Mary Kay is right for you.