Mary Kay reviews

3.9

72% would recommend to a friend

(1,019 total reviews)

Ryan Rogers

73% approve of CEO

61% positive business outlook

Mary Kay has an employee rating of 3.9 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mary Kay employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 10, 2011

Style over Substance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Access to some great technology and great technologists. The premise of the organization is great, providing opportunities to enrich women's lives. The pay and benefits are highly competitive (although things are getting tighter) and offices are beautiful.

Cons

Congruency of projects and efforts are frequently illconceived and misdirected. The organization is heavy on overhead types, weighing down on individual contributors. I discovered I was burned by an "open door" discussion with a senior level leader, after a direct report to the manager being discussed shared points from the discussion (literally) 30 minutes later. There have been significant reductions in staff the past few years through attrition and buyouts.

4.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are best in class. The facility is exceptional, and, for an older building, surprisingly well maintained. Most salaried employees have walled offices (primarily with windows at the corporate office), which is difficult to achieve prior to VP status at most companies. The culture is overtly positive, and I am generally happy to go to work every day. The salary is definitely comparable, if not better, than the local job market. Average tenure is something like 10 years, which is unheard of in corporate America. Typically, when you see tenure like that, you also see people stuck in the same position until someone leaves. Not the case here. Mary Kay is extremely flexible with promoting an individual based on their work to date, even if there is not technically a new position for them. A balanced work/family life is HIGHLY encouraged for most of the company, and typically modeled by management.

Cons

The pros listed above, when taken to the extreme, can be a bad thing. Where the culture is overtly positive, difficult issues/conversations are often skirted, and underlying problems remain unresolved for years/decades. Where the tenure is lengthy, those who have been with the company for any length of time are typically stuck in the 'Mary Kay Way', whether that be rational or not. In many areas , they have NOT kept up with the times. The dress code is unreasonably stuffy, which often is offputting to young college graduates and those outside salespeople who might want to call upon the company. Along those same lines, those with tenure often assume that everyone understands what's going on, and why it's being done, simply because it's always been that way. Communication is not the company's strong point, and it starts at the executive level. Because the company is primarily women, and work/family life balance highly encouraged, people are often out of the office, and again, progress is impeded. It's not even questioned when/if a mother needs to be out of the office, during core work hours, numerous times during a single week. Nor is it expected that said mother communicate to others that they will be out (per the poor communication comment above).

2.0
Jan 12, 2010

Smoke and Mirror

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MK offers excellent compensation. The facility is conveniently located and the parking is underground. Most rank and file employees are friendly.

Cons

A thick layer of middle management hampers production. Better communication between groups are to be desired. Contractors and employees are treated differently.

Viewing 64 - 66 of 1,019 Reviews

Glassdoor has 2,437 Mary Kay reviews submitted anonymously by Mary Kay employees. Read employee reviews and ratings on Glassdoor to decide if Mary Kay is right for you.