Pros
- Thorough sales and product training - Huge focus on culture and team-building - Opportunity to learn about literally any industry you want to pursue - Sky's the limit in sales - Opportunities to work globally (move to a different office) and even open a new office
Cons
- Aggressive sales tactics for aggressive monthly quotas - often felt like I was going against the client's best interests or misleading them. - Many managers are promoted based on sales performance, not leadership skills - Felt too micromanaged and like I was just doing a job vs. adding value (beyond $) to the company. Ie. my manager constantly monitoring phone activity. - Inflexible hours: morning and afternoon call hours are pretty much fixed, hard to deviate and taking more than an hour lunch was a big no-no - Product had great features but seemed to break a lot. Needed more resources on support. Clients would get angry they weren't getting the help they needed but customer success reps were busy meeting quotas too. - Cold-calling all day is mind-numbing and exhausting for some - Work-life balance is difficult and you often spend a lot of time at home prospecting
