Meltwater reviews

3.5

62% would recommend to a friend

(1,611 total reviews)
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John Box

70% approve of CEO

56% positive business outlook

Meltwater has an employee rating of 3.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meltwater employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Young, energetic culture. Most people are new college grads from decent universities, and there is a lot of opportunity to gain professional experiences for those who are competitive and willing to put in the extra time. There are also some solid managers who will help you cut your teeth in direct sales. If you can cut it at this company, you really can cut it pretty much anywhere.

Cons

The word "cult" probably gets thrown around on a lot of these reviews, but working here will really drive that perspective home. It gets borderline creepy, depending upon your expectations of "PDA" (e.g., every time someone closed a deal, the rep rang the bell and we all gave them a hug. Twenty employees giving you hugs, I kid you not.). You'll also notice that the people who work here only hang out, drink, eat, and (sometimes) sleep with other coworkers and don't hang out with many other friends besides MW folks. This core group of employees are also very clicky, and if you're not one of the folks in the "in-crowd" then I would recommend pumping out resumes ASAP. Also, there is no wrong the company can do. One quarter, the product had a TEN DAY outage and we were told to "keep on selling", without any product to show customers (while people on trials/demos were dropping like flies). Did I also mention that the product sucked? 50% churn rate on the social media platform post-sale, and we had three quarters where our office goose-egged our number. If you want to sell media monitoring software, you should be working at SFDC. Separate from that, make no mistake that this place is a meat-grinder for sales careers. I was hired in a class of six people, and 50% were gone by 30-60 days and everyone besides myself was gone after 120 days. Myself and those who survived the initial ramp were were pulling twelve-hour+ days to find new leads and book demos. They use an in-house CRM (welcome to 2005!) where tenured or favored reps get the best leads, otherwise you're needing to find a few dozen new leads a week. The new-hires that came on board with the "management program" track that they pitch you in the panel/group interview were too naive to realize that this is just a raw bizdev/sales job, but they'll still push the perspective that there's tons of management (cronyism) potential, and that someday the company will go public (which they've been saying since 2006). Make no mistake, however long you work here, it will be one of the longest and most brutal jobs of your life.

4.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

They take unexperienced people and develop them fast, within few months you can gain a lots of experience, active work environment and flexible, people you work with are grate and more like a family atmosphere. lots of team activities.

Cons

Salary is not so encouraging for starters in compare with other IT companies.

1.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Fantastic for anyone who want to learn how to sell in a very challenging sales environment. If you hit your targets you can rise up the ladder very quickly. Sales consultants have full ownership over their pipeline and the entire sales cycle. This means you can adapt your job for any industry that interests you.

Cons

Good sellers can rise up to management level very quickly. However, good sellers do not always make for good managers. Rather than facilitating their teams to achieve targets, the high performing sales managers tend to get frustrated that new recruits aren't automatically hitting their monthly £10k target. The focus of managers is too much on hitting targets and not enough on adding value to their customers. At times Meltwater can have an almost antagonistic attitude to the customers who pay their wages. They do not follow a long term sales approach.

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Glassdoor has 1,814 Meltwater reviews submitted anonymously by Meltwater employees. Read employee reviews and ratings on Glassdoor to decide if Meltwater is right for you.