4.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook
Pros
From what many of my peers tell me, I joined at a very great time to be in Support. Call volume is about 4-6 calls per day (half of which are mostly over in 10-20 minutes). Most customers are really nice, I always felt that the training always came in handy when running into the occasional bad egg. Remote work is also great, management also tries their best to help you reach your career goals.
Cons
The way the method of getting a raise is formulated doesn't make sense for most Network Support Engineers to stick around or move to High Touch. Most of support will either move into another department (if they have the right skillset) or leave Meraki to go work at a F500 as a resident network engineer.
