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      Meraki

      Part of Cisco

      Engaged Employer

      Meraki reviews

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      3.8

      68% would recommend to a friend

      (682 total reviews)
      avatar

      Lawrence Huang

      73% approve of CEO

      59% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.3

      Senior management

      Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      682 reviews
      4.0
      Jan 10, 2026

      Overall not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote option and work env

      Cons

      Depends on the team- lots of unnecessary changes

      5.0
      Dec 20, 2025

      Good

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured nice team professional team

      Cons

      None it was all good

      4.0
      Dec 11, 2025

      Good first job

      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

      Cons

      Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

      Viewing 7 - 9 of 682 Reviews
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      ReviewsMeraki reviews

      Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.