Meraki reviews

3.8

68% would recommend to a friend

(682 total reviews)
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Lawrence Huang

73% approve of CEO

59% positive business outlook

Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

682 reviews
2.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The standard perks that come with software engineering positions in the Bay Area (free lunch, slacks, pool table).

Cons

Struggling to hire and retain talent, especially with diversity. There have been lots of "conversations" and "metrics" around diversity, but not much has actually been done to address it. Promotion or departure is often centered around "who is most social with others" or "politically the savviest", not necessarily who is most qualified for the position. Lots of projects worked on or rejected on because of political reasons, rather than actually what's best for our company overall and our customers. Lots of senior engineers departing recently as a result. New grad salary/stock doesn't keep pace with other tech companies in the area.

2.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

* They had a good office space in SF. Working from office had its perks (catered lunch, to-go dinner facility, well stocked pantry/kitchen). * Decent place to gain industry experience if you're new to networking. * Management does not scrutinize/micro-manage everything you work on unless there is a major escalation. This has its downside too. * Gives wellness holidays, ESPP, 401k match and cab ride credits.

Cons

* Lowest base pays for this role you will find anywhere in the Bay Area. * You will run out of things to learn in 6 months. Most peers have half-baked knowledge. You can tell this from the standard of the interview and the interviewer. * You will almost never get a reasonable hike. Management prefers to hire folks with 0 years of experience as per "the current market rate" than give existing employees the hike the deserve. The only way to make extra bucks is working extra hours, weekends, holiday shifts which effectively means you will have little or no social life. * You will take unending calls and email cases. The management will promise this will change but it's a known fact that it never will. * You have to be a 'yes man' to get the right moves. * Most managers have no technical knowledge and will assess you purely based on numbers. Calls taken, cases closed, etc. You can be an expert on BGP, IPSec, etc. but they don't care about that. * Unlike what some other reviewers think, the management is very much aware of the ground reality. They just don't care.

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Meraki Response
4y
Thank you for sharing your feedback with us. We are disappointed to hear about your experience. Our Network Support team is an integral part of Cisco Meraki. They are the ultimate problem-solvers for our customers ensuring their businesses are secure and successful. Regarding your note on compensation, we always strive to be fair, targeted, and market competitive. As our talent acquisition teams look towards a hyper-competitive job market, they are working hard to bring on the right talent for our open roles that will help support our engineering team and our customers. We would like to learn more about your experience and how we can better support you. Please reach out to your manager or People & Communities partner if you are comfortable. Thanks again for sharing the details of your experience. We take feedback seriously and always share it with leadership to help us build a stronger Meraki.
1.0
Apr 24, 2020
Recommend
CEO approval
Business Outlook

Pros

There are genuinely none. Even Cisco was pretty disappointing to work for in all honesty.

Cons

-The lack of training for management, and the general wholehearted embrace of mediocrity from the people that work in SF. -How manipulative / selfish most of the folks are in SF. Not a great place to work, not a great place to be for those looking at how good the Teamwork culture is (hint: It’s pretty trash.) -Culture is built around how much work you can get away with not doing. If you’re looking to genuinely grow and develop, keep looking for companies. -Very cliquey. If you are a woman, and there is an issue with a male colleague, just be prepared to have everything minimized and the blame all laid at your feet. It’s a grandiose example of victim blaming. As backwards as it sounds, it is just how the culture is here. You have have a few folks who would negate that, but fortunately there are always 2 sides to every story. -Very male dominated / frat style “bro” culture. Management doesn’t do much to shut it down and instead embraces it. Don’t believe any of the hype around meraki having a good culture and not tolerating sexism. -The overwhelming attitude of men at meraki (especially in sales) is that any woman is just ‘looking for a participation trophy’ and her work isn’t respected as much as a man’s work. Women in sales at meraki are usually given poor performing territories and then ridiculed when said territories don’t perform well, the bro managers will hook up other bros with better performing territories and leads. -It’s not about “being a girl in tech” and that oversimplification of things makes whoever said that sound pretty tone deaf. Nice. It’s about having a culture that doesn’t fit the typical Silicon Valley mould and embraces actual diversity. -While meraki does have a healthy participation trophy culture for the men, for women you have to work twice as hard to get half as far. Be prepared to see unqualified men promoted before you are as a woman, and be prepared for a majority of men at the office to feel like ‘they have a hard time around pretty women’. Yes. That was indeed said to me by a male colleague and I was pretty freaked out afterwards. -Bros cover for each other by moving the goalposts, you can’t say someone isn’t doing X,Y, and Z, if that metric is habitually moved to accommodate another guy’s dip in form. -Some women just want to show up to work and leave with a sense of accomplishment at the end of the day and not be held back by any bro simply because he “doesn’t like you” but that seems to not really be heard by anyone at meraki. -Prepare to never have your questions answered by management. An “ask me anything” is actually just your chance to ask legitimate questions and get a spin-doctored answer. Management doesn’t believe in accountability and you should learn to expect nothing from them if you aren’t a white male. -The sense of entitlement from most of the employees is truly disgusting. It’s hard to believe that some people act the way they do at that company. The SF office is pretty bad, but that entitlement is slowly making its way across the entire org. Some of the most conceited people are based out of SF though, but either way does any of that actually sound worthwhile? -meraki doesn’t provide equal pay for equal work, so be prepared to be underpaid as a woman as well.

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