MuleSoft reviews

3.9

59% would recommend to a friend

(587 total reviews)
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Brent Hayward

77% approve of CEO

47% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

587 reviews
2.0
Jan 28, 2016

Clear vision, murky strategy.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*MuleSoft is a rapidly growing leader in a highly technical sector. So the brainchild(ren) behind the tech (OK, it was actually one, but the founder got pushed out) are of world-class caliber. *MuleSoft salaries sit in the top 5% or so in the Bay Area, so you'll have plenty leftover for your psych and career counselor after you are left soulless and wondering which was is up or down.

Cons

*The vision/problem being solved presents a massive opportunity, but the lack of coherent and consistent strategy to get there make employee's lives fraught with self-doubt, depression, a nurtured inability to connect with colleagues as...'humans', among other things. *Hiring process consistently favors Ivy League degrees and previous titles (think paper achievements), with no consideration of the human behind the façade. Not likely to connect with colleagues outside of an email thread (even those sitting right next to you). *Office environment is overly bland and sterile (perhaps reflecting the nature of the sector).

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MuleSoft Response
10y
As a company which is growing so fast we are always going to have some problems and alignment issues, but I'm very surprised that you felt that the strategy is unclear. When we conduct our last anonymous employee engagement survey, we asked 13 questions. The most positive response of all was the following: 44 people agreed for each 1 who disagreed with the statement "I’m excited by the vision and direction of MuleSoft." For hiring, we do look heavily at a candidate's track records of achievement, with a focus on work achievements for experienced candidates and a focus more on academics for early in career candidates. This is because we believe that valuing someone's life achievements is a more humble way to interview than thinking that an interviewer can judge how "good" someone is in an hour. We think that is arrogant. We hire people with no college experience to elite universities and everything in between. Interviewing and assessment is a highly inexact science, but I consistently hear MuleSoft people saying that they have never worked with a higher caliber team. It would be very helpful to hear more about the concerns you have, so please contact me.
5.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

A once-in-a-lifetime opportunity to change multiple industries using software and intelligence, powered by a phenomenal, sustainable, accelerating-at-scale business success. No politics, no corporate-speak, no bizarre entitlements, no sacred cows, no hidden agendas. Strict no-assholes policy. "We're not sales-driven, we're not engineering-driven, we're not marketing-driven -- we're all about product". That's fundamental, because it means you're not selling vaporware, you're aligned with your customers, you're focused on actual value, so you're sustainable for the long run. Though the company is clearly an enterprise software company, and sells high (and higher), the end users -- the developers -- are the recognized key to success. And that means the product experience matters a ton, in a way that's usually reserved for consumer companies. And that in turn means you can have many of the benefits of working in a consumer software company but with the powerful business model of enterprise software. Last but perhaps foremost: hundreds (literally) of smart, driven people all around you. Hard to overestimate that, and the opportunity that gives you to get the best out of yourself too. Good humans. That's not just a hiring policy, it really shows in the day-to-day interactions, in meetings, in Slacks.

Cons

This isn't a place you can do "part time", you really need to be all in. That's not to say you can't have a family life and other interests, but it's addictive and can be all-consuming, precisely because it's "just the good stuff" of a fast-growing company without any of the fat. And this isn't the place to go if you expect perfection. The speed and the growth and the focus on execution means mistakes happen and there's a fair degree of chaos as the company learns how to do things with just enough process and that's it. No whining.

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MuleSoft Response
9y
I'm so thrilled to hear that you're experiencing first-hand the exciting aspects of MuleSoft's culture which the whole team has worked so hard to achieve. There as still many areas where we can improve, but I'm confident that our team can tackle any problem.
5.0
Dec 1, 2015

What I expected from this late-stage startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Business is growing, and the product quality is solid. - The CEO cares a lot about hiring good talent. I didn't know anyone at this company, and I'm happy with the team I joined. - Friendly, positive, hardworking culture. Coworkers are reasonable, fast, and interruptable. - Pace of work is fast but not insane. There's just enough process in place to keep business scaling up. - Team milestones are celebrated with legit team outings.

Cons

- There is unlimited PTO, but a lot of the people are still online and responding to emails even when they're OOO. I guess this is expected from a startup. - Free lunch on Tues & Thurs, but not Mon Weds Fri

Viewing 22 - 24 of 587 Reviews

Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.